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What is an "Intervention" in Anvl?

An Intervention highlights a situation that may require action based on frontline user responses.

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Written by Jeff Mann
Updated today

🎯 Why This Matters

Interventions help quickly identify higher-risk situations that may need timely awareness or action.

📝 What an Intervention Is

  • Automatically triggered based on user responses

  • Created from data entered in the ANVL mobile app

  • Highlights situations that may need supervisor attention

  • Visible in ANVL for Web


    Workflow response that may trigger an Intervention, based on workflow design.

🛠️ Where to Find Interventions

  • Interventions appear in the Live Feed

  • They are tied to completed workflows

  • Best practice is to review them daily or weekly

Live Feed showing workflows with Interventions

How to Review an Intervention

  1. Open the workflow from Live Feed

  2. Review the response that triggered the Intervention

  3. Follow up or respond using ANVL Messages, if needed

How Interventions Are Triggered

  • Intervention triggers are configured by ANVL

  • Your Workflow Managers work with your team to define which responses generate Interventions

  • Questions about triggers should be directed to your Account Manager

🔑 Key Takeaway
Interventions give supervisors fast visibility into situations that may require review, helping support safety, awareness, and timely follow-up.

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