5️⃣ Work Items & Categories
Work-first org configuration and item classification.
Add Work Item Categories (Work-First Orgs) (Business Administrator)Create Work Item Categories for Groups in Work-First organizations so users can categorize Work Items.
Edit Work Item Categories (Business Administrator)Edit Work Item Categories in the Admin Panel, which appear to end users as Categories when creating or editing Work Folders.
Understand Work Item Categories (Business Administrator)Explains what Work Item Categories are, how they appear to end users as Work Folder Categories, and when they should be managed.