5️⃣ Work Items & Categories
Work-first org configuration and item classification.
By Lauren1 author4 articles
- How do I add Work Item Categories (Work Folders)?Create Work Item Categories for Groups in Work-First organizations so users can categorize Work Items.
- How do I edit Work Folder Categories?Edit Work Item Categories in the Admin Panel, which appear to end users as Categories when creating or editing Work Folders.
- What are Work Item Categories and when should they be managed?Explains what Work Item Categories are, how they appear to end users as Work Folder Categories, and when they should be managed.
- Why can't users add a Work Folder?The two most common causes are: The user's internet connection is unavailable or unstable. The user's Group does not have any Work Item Categories configured.