You can edit metrics display in the Scorecards page and the "Settings" tab. This determines how they display in the mobile app for your employees. You can even rearrange the order of the scorecard metrics if you would like to have one show up higher or lower than another, just drag and move! All metrics besides Driving score and Reservices are live and available to view today on Scorecards - w/o any configuration needed. Driving scores and Reservices need a simple configuration.
Q: What are focus metrics, expectation, or bonus for scorecard metrics?
A: These features are an add-on to Scorecards that take your technicians engagement and improvement to another level! Connect with support or your account manager to see how these can be enabled for you!