Only admins and super admin roles, with the specific permissions for the Reports page and access to location data can view reports in the Applause admin dashboard.
Accessing Company Summary Report
To view the detailed Company Summary Report, log in to your admin portal and navigate to:
Home > Reports > Company Summary Report
What key data points are presented in the Company Summary Report?
Tips
Bonuses
Average ratings
Reviews Received
Number of Leads generated
Number of Referrals generated
Number of Services
How to filter these reports?
Use the available filters at the top of the report to narrow the results to your specific needs. This helps you quickly find specific entries or trends across your company reports categories.
To export a report, click the Actions button in the upper right corner, then select Export as CSV from the dropdown menu. To mark a report as a Favorite, click the Star icon next to the Actions button this will add it to the Favorites section on your Reports home page for quick access.
If you’d like to save a report with filters and customized columns, keep in mind that changing only the date filter isn’t enough; you’ll need to select an additional filter.