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How-To: Spot Bonus

Spot Bonuses in the Bonuses page of the Applause admin dashboard

Updated over 2 weeks ago

What are Spot Bonuses?

When thoughtfully administered, spot bonuses have the potential to contribute to successful employee retention over time. Spot bonuses are awards given to employees as a way to express appreciation for efforts beyond the normal expectations of their role and duties. As such, they are considered non-traditional rewards for surpassing performance expectations.

When considering spot bonuses, it is important to tailor them to each situation and employee. To ensure maximum effectiveness, these bonuses should only be given to employees who have met or exceeded performance expectations and who have gone above and beyond to create value. Similarly, the value of these bonuses should be pertinent to the effort that was put into exceeding expectations.

By investing in your employees and their success - both professionally and personally - you are showing them that you value their outcomes and overall contribution to your business. Spot bonuses can offer recognition and appreciation that will serve as a great motivation for employees to stick around and remain part of your team for the long term.

Spot Bonuses are a great way to reward employees for continued success and can work wonders for employee morale and ultimately lead to an increased sense of motivation and retention.

How to: Sending a Spot Bonus

  1. Log in to the Admin Portal.

  2. Navigate to the Bonuses page

  3. Once within the Bonus section click into the blue "New bonus" found at the top right of the page.

  4. Add the Recipient(s) by either searching and clicking on the person or people's name and then click the arrow on the middle right side highlighted below.

  5. Once users have been added proceed by adding bonus amount, and any comments or notes you would like them to see within the memo section. The memo section is your chance to show your appreciation for going above and beyond. Each bonus is being sent from your company specifically.

  6. Once you are satisfied with the details, click on the "Send" button to initiate the spot bonus. The money will then be immediately sent to your employee(s) digital wallet ready for them to cash out or give as they'd like.

  7. After sending the spot bonus, you will see the bonus within the History section indicating that the bonus has been successfully submitted.

You can always access the actual bonus receipts by clicking into the "view"

You can add as many recipients to the same bonus payout. Select all the service workers you would like to send the bonus to and move them over with the arrow selection. This will make a similar bonus payout easy and save you time!

You also have several reports that you can view and export for Bonus data:

What are some common use cases for Spot Bonuses?

Birthday Bonus

Above and Beyond Appreciate Bonus

Tenure Milestones

Attendance Bonus

Re-services

Driving Records

Reimbursements

Upsell/Commissions

New Leads

Production bonus

Re-service Ratio

Vehicle cleaning/maintenance

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