Apploi FAQs

Learn more about some of Apploi's most frequently asked questions

Emma Sledge avatar
Written by Emma Sledge
Updated over a week ago

Q: How long does it take for a job to appear on the job boards after it’s been published?

A: Once a job is published, it will automatically distribute to job boards and typically takes a few hours for the job to be displayed and open for applications.

Q: Do I need to un-publish and re-publish jobs to make them stay current on the job boards?

A: Our system is designed to fully optimize your published jobs based on the guidelines of our job board partners, so we handle this process for you!

Q: I’m new to Apploi, so how do I see jobs and applicants for my company?

A: It sounds like you haven’t been given access to any jobs in Apploi yet. Keep in mind that only Super Admins will be automatically assigned to jobs. If you are an Admin in Apploi, follow these steps to assign yourself to jobs. If you are a Member in Apploi, reach out to an Admin or Super Admin on your team to give you access to any necessary jobs!

Q: Why am I not getting enough applicants for my jobs?

A: There are a few options you have to help with traffic to your jobs. Some of these can help improve the way your organic job post appears on job boards, while another option is to sponsor a position on job boards like Indeed or ZipRecruiter at an additional cost:

  • There should only be one job posting for each position you’re hiring for. For example, if you’re hiring for different shifts for the same job, avoid creating a separate job for each shift. Job boards tend to flag those as duplicates and then may remove them!

  • Make sure your job title is concise and try to eliminate shifts or other details besides the title itself. Also use both the full job name and its abbreviation when possible, i.e. Registered Nurse (RN).

  • When creating a job description, include only necessary details about the job requirements, expectations, qualifications, and benefits. Try to avoid making a job description too long, as it can overwhelm a candidate and dissuade them from applying!

  • Sponsoring your jobs is a great option to increase exposure and traffic. This can be done through Apploi, so feel free to reach out to your Customer Success Manager for help with enabling sponsorship!

Q: How can I turn off email notifications for when a candidate applies to one of my jobs?

A: There are a few different ways to turn off email notifications:

  • On the Jobs page, any job that has an email icon next to its title indicates you have notifications enabled. To turn them off, hover over the Actions column, click the email icon, and click Yes to disable.

  • You can also disable notifications in bulk by checking the boxes to the left of the job titles. You’ll see the same email icon appear up on the top. Click on the email icon and click Yes to disable.

  • If you are an Admin or Super Admin in Apploi, you can manage notifications by clicking your name in the top right corner and selecting Users and Access. Once you find your name on the list, click the Jobs link under the Access column. You’ll see a toggle next to each job you have access to. Toggle these off to disable notifications.

Q: How do I download and print a candidate’s application?

A: You can print off a candidate’s application by downloading the PDF version. To do this you can click on the applicant’s name to open the Applicant Details page, click Actions, click Download PDF. You can also do this on the Applicants page by hovering over the Actions column and selecting the Download icon. If you aren’t seeing the PDF make sure your pop-up blocker is disabled on your internet browser!

Q: Where do I find the link to our job application to share with a candidate?

A: You can find the link by previewing the position under the Actions column on the Jobs page. Click the share icon on the top right corner of the page and copy the link to send it directly to the candidate. Keep in mind that you can only share the jobs that are published!

Q: I’m having trouble getting logged in. Is there a way to reset my password?

A: Click the “Forgot Password?” link on the login screen and enter the email address you use to login to Apploi. This will send you an email with a link that allows you to reset your password. If you don’t see it within a few minutes of sending, double check your Spam/Junk folder as it may have been filtered out. If after that you still aren’t seeing the email, let us know and we will set up a temporary password for you to login with!

Q: How do I find applicants that I've archived?

A: Your Archived applicants can be found on the Applicants page. Click the double arrows next to the All Applicants bubble. Click the Archived bubble that appears and you’ll see your previously archived applications.

Q: Which job boards will my jobs be displayed on?

A: You can find a list of the job boards and platforms we partner with on the Partners page of our website.

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