Managing subscriptions efficiently ensures a seamless experience for your customers while giving you full control over your store operations. With Appstle Subscriptions, you can manage everything from product swaps to skipped deliveries, cancellations, and bulk updates.
1️⃣ 🗂️ Filter & Sort Subscriptions
With Appstle Subscriptions, managing your subscription contracts is effortless. Using Key Subscription Details, you can apply different filters and sort subscriptions to quickly find exactly what you need.
How It Works:
Filter by Status: Show only active, paused, or cancelled subscriptions.
Sort by Dates: Organise subscriptions by creation date or next order date to prioritise follow-ups.
Search by Customer or Order: Locate subscriptions using customer name, subscription ID, or order number.
Plan & Product Filters: Narrow results by subscription plan type or product variant.
Key Benefits:
Quickly identify high-priority subscriptions or upcoming orders.
Streamline subscription management without manually scanning records.
Export filtered results for reporting, auditing, or customer communication.
💡 Pro Tip: Combine multiple filters to drill down into specific subscriptions—for example, all active subscriptions for a particular plan type with upcoming orders next week.
2️⃣ Managing Products within Subscriptions
Appstle provides flexible product management, allowing merchants and customers to add, swap, or skip products without disrupting subscriptions.
Feature | Description |
✨ Add Products | Easily add new items to ongoing subscriptions. |
🔄 Swap Products | Switch products when preferences change — colour, size, or flavour. |
⏭️ Skip Products | Skip a product without disrupting the subscription cycle. |
Deep dive in detail → Managing Products in Subscriptions
3️⃣ Cancelling a Customer Subscription
Sometimes subscriptions need to be cancelled due to customer requests, product unavailability, or other reasons. Appstle makes this process fast and simple.
Steps to Cancel a Subscription
Select and open the subscription contract.
Click More Actions.
Choose Cancel Subscription.
❓ Common Questions:
Can a canceled subscription be reactivated? Yes, reactivation is possible.
Are customers notified? Yes, Appstle automatically sends a notification.
Deep dive in detail → How to Cancel a Subscription
4️⃣ Bulk Automations
Managing hundreds or thousands of subscriptions manually can be time-consuming. Bulk Automation allows updates to multiple subscriptions at once (available on Business Premium plan and above).
Benefits of Bulk Automation:
⏱ Save time by updating multiple subscriptions simultaneously
✅ Reduce manual errors
🔄 Maintain consistency across large subscription sets
💡 Pro Tips:
Test bulk actions on a small batch first
Schedule updates during low-traffic hours to avoid disruption
Deep dive in detail → Using Bulk Automation
5️⃣ Skipping Customer Deliveries
Customers may want to skip a delivery due to travel, inventory, or personal reasons. Appstle makes this simple without canceling the subscription.
Steps to Skip a Delivery:
Open the subscription details
Select the delivery to skip
Confirm the skip
Use Cases:
Customer is on vacation
Product temporarily out of stock
💡 Pro Tips:
Notify customers proactively to maintain trust
Track skipped deliveries to ensure the next order resumes correctly
Deep dive in detail → Skipping a Subscription Delivery
📌 Final Notes
Efficient subscription management reduces churn, improves customer satisfaction, and streamlines operations. Leveraging Appstle features like product management, bulk automations, and delivery skipping ensures smooth recurring orders with minimal effort.
🤝 Need Help?
If you have any questions about skipping shipments — or need assistance with anything else — we’re here for you 24×7×365!
📧 Email: support@appstle.com
💬 Live Chat: Reach out via the chat widget in our app.
Our friendly experts will happily guide you every step of the way.