Overview

Shopify subscription APIs (Application Programming Interface) currently has set a few criteria for its merchants who want to offer recurring orders to their customers. Appstle Subscriptions, similar to any other subscription app on Shopify, is bound by these criteria set by Shopify.

While you will find the detailed list of Shopify limitations and conditions (for subscriptions) in this link, we have outlined a few key criteria below.

Key Criteria and Limitations set by Shopify for Subscriptions

  1. Payment Gateway
    One of the most important limitations set by Shopify, is that it currently requires all merchants looking to install any subscription app, to Shopify Payments or PayPal.

    However, Shopify is enhancing their payment gateway support, and has planned to include Stripe, and other payment gateways, by the end of this quarter.

    You can find more details on Shopify's payment gateway support roadmap here:
    https://shopify.dev/concepts/apps/subscription-apps#product-roadmap

  2. Local Pickups and Delivery:
    Currently, Shopify does not support local deliveries and pickup options, for subscription. The feature is however in their product roadmap, and is likely to be added during the latter half of the year.

  3. Draft Orders (or manually created orders):

    Shopify currently does not support adding a new and separate order within an on-going subscription. A merchant can add or swap products in a subscription, and also skip a scheduled delivery. but he/she cannot manually insert a new order.

  4. Accelerated or express checkouts:

    Accelerated or express checkout helps returning customers to checkout quickly, by using their pre-saved billing and shipping information. This link explains more about accelerated checkouts.

    The limitation to use accelerated or express checkout feature directly comes from limitation No. 1 (around the payment gateway). Since accelerated checkouts are usually with third-party gateways such as Stripe, Google Pay etc, and as Shopify currently limits subscriptions to the Shopify Payment and PayPal Gateway, the accelerated checkout feature for other payment gateways cannot work with any subscription application right now.

  5. Shipping Rates:

    Currently, Shopify by default, shows your customers who subscribe for recurring orders, only the cheapest shipping plan within your store, and does not provide multiple shipping options. This is to save shipping costs for the merchant (and customer) on orders that are placed well in advance - the recurring orders.

  6. Shopify Buy Button:

    A buy button is a shortcut that leads to the checkout process. It basically allows the merchant to embed their product/service card in other non-Shopify websites or blogs, such as Wix.com. Currently, Shopify does not allow any subscription apps to integrate with the Shopify Buy Button.


If you have any questions about the Shopify limitations, or want to talk about any other features, please reach out to us at subscription-support@appstle.com. Our 24x7x365 available experts will be happy to assist you further.

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