We’re pleased to share that we're officially registered with the ICO (Information Commissioner’s Office) – the UK’s independent authority on data protection. This is part of our broader commitment to handling your personal data transparently, securely, and in full compliance with GDPR.
We’re GDPR-compliant (and so is Wert)
Being GDPR-compliant means we follow strict legal standards under the UK GDPR and Data Protection Act 2018 to ensure your personal information is:
Collected and used lawfully, fairly, and transparently
Only kept for as long as necessary
Stored securely and protected from misuse
We also work with trusted partners who meet these same standards.
About Wert (our payment processor)
To process crypto and fiat payments securely, we use Wert, a trusted third-party payment gateway. Wert is also:
GDPR-compliant, protecting your personal and transaction data
Regulated in the United States for financial compliance
Licensed in Estonia under EU digital asset and payment service regulations
This means your payment data is handled with the highest levels of security and compliance, both in the UK and internationally.
What data do we collect?
We only collect the data we need to deliver and improve our services. This may include:
Your name, email, and profile info
Transaction data like wallet addresses or order history
Usage data (how you interact with the site)
Optional preferences you’ve shared with us
See exactly what data we collect and why
Your GDPR rights
As a user, you have important rights under GDPR, including:
The right to access your data
The right to rectify inaccurate or incomplete data
The right to erase your data (“right to be forgotten”)
The right to restrict or object to certain types of processing
The right to data portability
The right to lodge a complaint with the ICO if you believe your data hasn’t been handled properly
You can exercise any of these rights by contacting us.
Want to know more?
Read our full privacy policy here. Need more help? Click the chat box in the bottom-right corner to submit a support ticket or send us an email.