Posting loads to Convoy Platform inside AscendTMS is quick, simple, and follows the same familiar workflow used for posting to other load boards. If you’ve posted loads from Ascend before, you’ll feel right at home. And if you’re new to AscendTMS, don’t worry — the process is straightforward and only takes a few clicks. In this guide, we’ll walk you step-by-step through how to post your loads to Convoy Platform so you can start covering freight with fully vetted carriers in minutes.

There are two convenient ways to post a load to Convoy Platform:

Navigate to Load Management, locate your load, then use the Shortcuts menu to select the option to post the load to Convoy Platform.

Open the load and use the Load Actions bar at the top of the screen to select Post to Convoy Platform.

Once you’ve got the required info on the load and selected Post Load using one of the options above, you’ll be taken to the Load Posting screen.

If your load meets the requirements listed above, you’ll see a green check mark with a dollar sign, indicating the load is ready to be posted to Convoy Platform.

If your load has not met the requirements listed above, you’ll see a red triangle with the text “Fix Load” displayed beneath it.

To see what may be missing, simply hover your cursor over the red triangle, and AscendTMS will display the fields that need to be completed before the load can be posted.

Once all required fields are completed and the green check mark is displayed, you’re ready to proceed with posting the load to Convoy Platform.

Click the dollar sign icon to set your Max Acceptable Buy Rate and, if desired, your Auto Accept Rate.

You’ll now be taken to the screen below, where you can review and adjust your Max Acceptable Buy Rate, Auto Accept Rate, and any Trailer or Additional Requirements you’d like to include with your Convoy posting.

This is the maximum rate you’re willing to pay a carrier to move the load. This rate is automatically calculated based on your Default Target Gross Margins. (See Step 3 in the Configure Your Default Gross Margin Goals section of the Convoy Platform Integration Help Guide for details on setting these.)

This is the “Book It Now” rate a carrier can accept to instantly secure the load without additional negotiation.

Both rates can be adjusted at any time by clicking Edit Posted Rates.

Make sure to Save your changes. Additionally, you can revert your changes back to your default setting by clicking on the arrow circle.

You can also add or edit Trailer Requirements and Additional Requirements for carriers hauling this load on Convoy Platform. This allows you to communicate any specific equipment needs or load instructions directly to carriers on Convoy Platform before they book the shipment.

All set? Click Return to Load Post to continue with posting your load to Convoy Platform.

When you’re ready, click Post Load in the bottom-right corner of the Load Posting screen to publish your load to Convoy.

Success! Your load has now been posted to Convoy Platform — now the fun begins.

Just like with loads posted to the other load boards AscendTMS integrates with, you can view your posting in the Externally Posted Loads tab. From there, you can also monitor the progress of your posting as it moves through the Convoy booking process in the next step below.

From Load Management > Externally Posted Loads, locate your posted load, right-click on the load, and select Dispatch and Tracking.

Once there, click the Convoy tab.

Inside the Convoy tab, you’ll see key details related to the load. As Convoy updates the booking status, the progress will be reflected visually using the color-coded status key on the right.

Once the load is fully booked, Convoy automatically sends the carrier details, which will populate both here and on the load’s Carrier Info page.

While the Convoy magic is happening behind the scenes to match your load with trusted carriers, AscendTMS keeps you informed of the important booking milestones right here. If you'd like a deeper look into carrier bids, offers, and other load-specific activity, simply head over to your Convoy account for the full details.

As soon as a carrier is assigned, AscendTMS automatically pulls all related load documents into the Load Documents list. These documents include the signed broker–carrier agreement, signed rate confirmation, and the signed POD once the load has been delivered.

With Convoy inside AscendTMS, it’s truly all about automation and hands-off load management. To get the most out of these tools, be sure to check out the Configure Your Alerts and Automated Workflow Engine (AWE) Rules Help Guides (links below). These guides walk you through how to tailor notifications and automation so Convoy and AscendTMS work together in perfect harmony — exactly the way you want them to.

When it comes to tracking shipments, the process will feel very familiar.

Loads booked through Convoy Platform can be monitored the same way you track any other load in AscendTMS. Simply open the Load Log with Map to track the shipment’s real-time location and view important status updates such as arrivals, departures, and other key milestones throughout the life of the load.

Once the load is completed and all financial line items have been added, send the load to Accounting as you normally would. After Convoy pays the carrier, the bill will automatically be marked as Paid, with the Remit To payment issued to Convoy.

To view additional payment details, simply hover over the green “Paid” status, where you’ll see the payment date and amount.

Once the carrier has been paid, Convoy will batch debit the funds from your bank account in accordance with the terms of your agreement with Convoy.

Posting and managing loads through Convoy Platform inside AscendTMS is designed to be simple, automated, and familiar. Once your load is posted, Convoy works behind the scenes to match it with fully vetted carriers, while Ascend keeps you informed of every key milestone along the way.

From posting the load, to monitoring booking progress, to tracking the shipment and managing accounting, everything flows through the same AscendTMS workflow you already know — just with the added power of Convoy’s digital freight matching and automation.

The result?

In short — less time chasing trucks, more time growing your business. 🚛

Some required load details are missing. Hover your cursor over the red triangle and AscendTMS will display the fields that need to be completed before the load can be posted.

For reefer loads, Convoy requires a Temperature setting along with both Upper and Lower Temperature Thresholds. If these fields are missing, the load will display “Fix Load” and cannot be posted until the temperature details are completed.

You can add these values directly within the Temperature section of the load before posting.

Convoy uses a different rate structure than traditional load boards. Instead of a public Posted Rate, Convoy uses your Max Acceptable Buy Rate and optional Auto Accept Rate to manage carrier offers and bookings.

AscendTMS will display the key booking milestones inside the Convoy tab, but if you’d like to view detailed bidding activity, offers, and carrier interactions, you can log into your Convoy account to see the full activity for that load.

Convoy is continuously working behind the scenes to match your load with qualified carriers. If a carrier has not yet been assigned, the load may still be receiving carrier offers or bids through the Convoy network.

Once a carrier is assigned, Convoy automatically sends the related documents to AscendTMS, including the broker–carrier agreement, signed rate confirmation, and POD once the load is delivered. These will appear in the Load Documents list for that load.

A few quick tips can help you get the most out of Convoy Platform inside AscendTMS.

Your Max Acceptable Buy Rate determines the highest rate Convoy can book a carrier for. Setting a competitive rate can help loads get covered faster while still protecting your target margin.

Setting an Auto Accept Rate allows carriers to instantly book your load without additional negotiation. This can significantly reduce the time it takes to cover common or repeat lanes.

Helpful load notes can improve carrier confidence and reduce questions. Information like appointment details, special handling instructions, or facility requirements can make your load more attractive to carriers.

Pairing Convoy with Alerts and Automated Workflow Engine (AWE) rules allows you to automate notifications, updates, and internal workflows — creating a truly hands-off load management experience.

You don’t need to leave AscendTMS to stay informed. The Convoy tab inside Dispatch and Tracking provides a clear view of your load’s booking progress and status updates.