Shopify users do not have an email / password based login. They must login via the Shopify dashboard. 1. Open the Shopify dashboard2. Click "Apps"3. Click the Asklayer app Related ArticlesInstall instructions - Shopify widget (popup) modeInstall instructions - Shopify Thank You Page and Order Status PageShopify automation & flowsMy surveys are missingTroubleshooting - Post Purchase survey