Q: Can respondents go back to a previous question while answering a survey?
A: No. Asklayer surveys do not have a "Back" button, and respondents cannot return to a previous question (page) once they have moved on.
Details
If a respondent selects a wrong answer by mistake, they need to close the survey and open it again to start over.
For site widget (popup) surveys, whether the survey appears again after it is closed depends on the Widget recurrence setting in the Delivery tab:
Setting | Can the respondent see the survey again? |
Only once | No. The survey is not shown again after the first appearance. |
Once per session, never again if completed | Shown once per session until it is completed. |
Every time if the survey is not completed | Shown on every visit until it is completed. |
Note:
The table above shows the settings for surveys displayed as a site widget (popup).
Each answer is saved as soon as it is submitted. If a respondent leaves before the end, the answers given so far remain in your data, but the response is not marked as completed.