Granting FAQs
Can I use a check or credit card to make grants from my account?
No. GiveClear™ Foundation, the nonprofit organization that sponsors AssetMark Charitable, will make all grant transactions on your behalf.
Is there a minimum grant amount?
Yes, the minimum is $100.00.
What charities can I give / grant to?
You can grant to any IRS-qualified public charity that’s in good standing with the IRS and the Office of Foreign Assets Control (OFAC). Churches and Universities can also receive gifts from a DAF and are not required to register with the IRS.
Why do I not see my charity on AssetMark Charitable?
There are a few reasons you may not see your charity:
Some newer charities, churches, or universities may not be in our charity database. If this is the case, you can request to have the charity added via our charity submission request process.
Our search feature only includes IRS-approved 501(c)(3) public charities. If your intended charity doesn’t appear in our search results, please contact the organization to inquire about their 501(c)(3) status and the official name they’ve registered with the IRS.
Additionally, GiveClear™ Foundation requires that grantees be listed in IRS publication 78. It will not make grants directly to: individuals; supporting organizations; private non-operating foundations; terrorist organizations or organizations that finance or support terrorism; organizations listed or affiliated with persons listed on the Specially Designated Nationals and Blocked Persons List, as published by the U.S. Treasury Department’s Office of Foreign Assets Control; or any other organization that it determines, at its sole discretion, is not an eligible grantee.
How do I donate to a charity that is not listed on the platform?
I do not see my charity, what do I do next? If you cannot find your charity on AssetMark Charitable, you may Submit a Charity Request through the platform.
First double check you cannot find the charity using the filters on the results page. There can be many charities with the same name so filtering by City, State, Zip Code or Cause may help identify the charity you are lookin for.
If you still cannot find the charity, you may Submit A Charity Request on the platform by filling in the Organization / Charity Name, along with any accompanying information that would help us identify the requested charity. The more information provided, the easier it will be for us to add the charity to AssetMark Charitable.
Confirmation of a successful submission will be emailed to you. Once the Charity is vetted and added to the system, we will add to your favorites and reach out via email letting you know the charity has been added.
If the charity with the provided EIN already exists, the system will prevent you from submitting the request. You will receive a notification in the bottom-left corner indicating that this EIN is already in our system.
How long does it take to vet a charity?
Charity vetting can take up to two weeks. Once completed, you will receive confirmation from someone on our dedicated team confirming your charity is eligible to receive grants.
Is my grant tax-deductible?
No. Account contributions are immediately eligible for itemized tax deductions, but you can’t claim deductions for your grant recommendations because the deduction has already happened when you made the contribution.
What is an IRS-qualified public charity?
It’s a charitable organization that has filed an exemption application (Form 1023) with the IRS for tax-exempt status under Internal Revenue Code Section 501(c)(3), and has received a determination letter indicating that it’s been approved.
What is the GiveClear™ Foundation’s grant review process?
All grant recommendations are reviewed to:
Confirm that the grantee is a public charity in good standing with the IRS and the Office of Foreign Assets Control (OFAC).
Verify that all grants will be used solely for charitable purposes and will not confer more than an incidental benefit on the donor or related parties.
Grant recommendations are reviewed for available funds.
As grants are reviewed and approved, the grants are made to the approved charity.
How do I recommend grants?
Go to the account dashboard. Use the search feature to find and choose your favorite charity using the charity’s name or its federal employer identification number (EIN) (XX-XXXXXXX).
Choose “Give” to enter the amount of your recommended grant, indicate if you want to make the grant on a recurring basis, and specify if you want to make your grant anonymously.
Click “Grant” to finalize the process.
I’d like to raise money for my charity using my AssetMark Charitable account. Is that possible?
If your charity is a 501(c)(3), you can create a community giving campaign to raise funds from friends, family, relatives, and your network to submit a grant to your charity. Note that the grant cannot be for a pledge or any one individual's personal benefit.
How do I specify a special purpose for my grant?
Subject to certain limitations, you can specify a special purpose for your grant when you make your grant recommendation. Keep in mind that you cannot make any grants to benefit yourself or your relatives.
What does “more than incidental benefit” mean? Why do I need to attest that no goods or services are being received?
Your grant recommendations must be made for charitable purposes from which no more than an incidental benefit is derived.
This means you can’t make any grants to attend an event, purchase tickets, or pay for auction items. You’re also prohibited from making grants with the agreement that goods or services will be provided in exchange.
Can I make a grant to cover the cost of a membership, to attend a charitable or fundraising gala, or for the tax-deductible part of a ticket for a charity event?
No, you cannot make any split grants from a charitable account.
Any grant intended to pay for all or a part of a ticket to a charitable event will not be fulfilled. This policy is based on the Pension Protection Act of 2006, which includes rules for donor-advised funds.
Can I support a pledge using an AssetMark Charitable account?
No. While you can recommend grants to fulfill a nonbinding pledge, you cannot use a pledge to fulfill any of your binding legal obligations.
Can I make a grant to support a friend’s or relative’s “GoFundMe”?
No. You cannot make grants to crowdfunding organizations that aren’t qualified as a public charity with the IRS. To support someone who’s participating in an activity for charity, you can recommend a grant to the charity itself.
Can I make a grant to support a scholarship or pay tuition?
No. You cannot make a grant to an educational institution to cover tuition for an individual. However, you can make grants to support a scholarship program that is administered by a qualified public charity.
Can I suggest a charity use the grant funds to support my child who is a full-time missionary?
The IRS prohibits grants from a DAF that result in more than incidental benefit to:
The donor,
The donor’s family (including children),
Advisors, or
Any related party.
If your son is serving as a full-time missionary, a DAF grant cannot be made to support him directly. A donor can make a grant from their DAF a qualified 501(c)(3) organization that runs a missionary program, and has full discretion and control over how the funds are used. If the charity happens to support your son’s missionary work, that’s fine, so long as the donation is not earmarked for his personal benefit.
Can I use funds to buy a ticket or seat at a sporting event?
No. You’re prohibited from making a grant that provides personal benefit that’s more than incidental.
Can I make a grant to my political party?
No. You’re prohibited from making grants that will be used for lobbying purposes or to support a political campaign.
Can I give to international charities?
You cannot give directly to an international charity, however, you can recommend a grant to a U.S.-based charity that works overseas and can fulfill the intended charitable activity.
Can you send the grant check to me so that I can hand-deliver it?
No. All grant checks are delivered by GiveClear™ Foundation, the nonprofit organization that sponsors AssetMark Charitable.
Can I make my grant anonymously?
Yes, you can choose to make your grant anonymously. Your chosen charity will receive the funds without any information about your name or address.
Will grantees have access to my personal information?
Unless you specify that you’d like to give your grant anonymously, your fund name, your name, email address, amount, and any grant notes will be provided to the grantee.
How will my grant be distributed to my chosen charity?
GiveClear™ Foundation, the nonprofit organization that sponsors AssetMark Charitable, will distribute your grant via check or ACH payment.
How quickly does the charity receive the funds?
Grants paid by check will typically be received by charity within 1-2 weeks from the day the grant was approved and the funds made available to satisfy the grant recommendation.
Grants paid by ACH will typically be received by charity within 3 business days from the day the grant was approved and the funds made available to satisfy the grant recommendation.
Be mindful that processing times may vary depending on verification requirements and the nonprofit’s eligibility. You can track the status of your grant recommendation in the grant detail of the Recent Transactions report.
Why was my grant amount redeposited in my account?
If your selected charity doesn’t cash the grant check within 90 days, the check is automatically voided, and our customer support team is notified. We will then contact the charity to confirm the correct mailing address. Once verified, we will reissue the payment to the updated address on file. Additionally, we will inform the donor that the grant payment has been reissued.
Why was my grant rejected?
Your grant may have been declined for the following reasons:
The charity has lost its tax-exempt status or has been placed on the Office of Foreign Assets Control (OFAC) watch list.
The purpose of the grant might benefit you personally.
What’s the federal employer identification number (EIN) for GiveClear™ Foundation?
GiveClear™ Foundation’s EIN is # 81-3222963.
Where can I find my tax receipt?
You can find receipts for all your charitable contributions under Tax Receipts within your Account Profile.
Where can I track the status of my recent grant(s)?
To track the status of any grant issued from the account, go to the "Give" page and click "View Grant History" at the top of the page.
Here you can view recent Grant Activity, Manage Scheduled Grants, and view Pending Attestations.
Click into a Grant to view the Grant Status including a timeline of each step in the process from submission to approval, processing, sent, and received.
I made an error in a grant recommendation submission. Can I cancel the grant?
If the Grant is in "pending" status, meaning the grant has been submitted but not yet approved, then the donor or advisor can still Cancel by clicking into the Grant Detail view and selecting "cancel grant"
If a grant has already been approved, and is the status of "approved" or "processing" please contact the Assetmark Charitable Support team to review options for cancelling any outstanding grants. This is possible, however this needs to be managed by our Operations team to it's important that AMK Charitable is properly notified to coordinate.
However, once a grant has been completed a grant recommendation may not be reversed as the funds have settled with the charitable organization.
I can only find the primary charity location. How do I grant to a local chapter?
Typically, charities will have donors make grants to the home branch and specify in the grant purpose / notes which local chapter you want the donation to go.
Can I grant to a supporting Organization or a Private Foundation?
Grants are eligible for Type 1, Type 2, and Functionally-Integrated Type 3 supporting orgs, and to private foundations. Grants are not allowed for Non Functionally-Integrated Type 3 supporting orgs and private non-operating foundations.
Can I import grants or create grants and attestations in bulk for grant migrations from other DAF providers?
Your AssetMark Charitable Account Team has access to a Bulk Charity Submission tool that will assist in migrating one-time or recurring grants onto the platform when moving from another DAF platform.
Our Success Managers will recreate all gifts on behalf of a client for any number of grants. This feature prevents the need for an advisor or client from manually setting up multiple grants to charity, as each new grant requires the client to attest to its submission.
Once each grant is set up, clients will have the ability to "attest" to the validity of each grant in bulk, saving time and effort. In short, the process is now seamless for smoothly migrating existing DAFs & all recurring grants over to AssetMark Charitable.
What are the frequency options for recurring gifts?
Monthly, Quarterly, and Annually
Can clients opt-out of the grant and contribution notifications?
Clients can manage communications under Notifications within their Account Profile.
I noticed my grant was sent to the wrong address, what do I do?
Please reach out to your advisor or relationship manager to make them known of the issue. They will reach out to the charity, confirm the correct address, and ensure the check is voided and reissued.
When or how often does AssetMark Charitable send email updates letting me know the status of my grant?
You will receive an email update at each of the following grant milestones:
Grant is submitted
Grant is approved
Grant has been sent
Grant has been received by charity (the charity has cashed the check or the ACH payment has cleared their account)
What do the different grant statuses mean?
There are seven possible grant statuses:
Submitted: Your grant has been submitted for review.
Pending: The grant recommendation has been created, but the charity has not yet gone through the due diligence process.
Approved: Charity due diligence was completed and charity found to be eligible. In addition the grant note was reviewed for incidental benefit. The grant recommendation is then deemed approved
Funding in Progress: The grant money has been initiated to disbursement account; grant payments are prepared, reviewed, approved, and then released and sent to charity.
Deposited by Charity: The grant has been received by charity (the charity has cashed the check or the ACH payment has cleared their account)
Rejected: The request did not meet eligibility criteria.
Canceled: The user canceled the grant submission.
How long does it typically take for a grant to be approved and disbursed?
Grants paid by check will typically be received by charity within 1-2 weeks from the day the grant was approved and the funds made available to satisfy the grant recommendation.
Grants paid by ACH will typically be received by charity within 3 business days from the day the grant was approved and the funds made available to satisfy the grant recommendation.
Be mindful that processing times may vary depending on verification requirements and the nonprofit’s eligibility. You can track the status of your grant recommendation in the grant detail of the Recent Transactions report.
What happens if my grant request is delayed?
Delays may occur due to additional nonprofit verification, incomplete information, postal delays, or high grant volumes; you may contact your advisor for progress updates.
What factors determine whether my grant request gets approved?
Approval depends on the nonprofit’s tax-exempt status, compliance with IRS regulations, and alignment with DAF guidelines.
Why is my grant still in “pending” or “in review” status?
Your grant may be under review for nonprofit verification, additional documentation, or internal approval before disbursement. If you notice that your grant has been in a pending status for longer than 5 days, please reach out to your advisor letting them know as there may be a processing issue.
How do you verify the nonprofit organization before approving the grant?
We confirm the nonprofit’s 501(c)(3) status, good standing with the IRS, and adherence to DAF guidelines.
What if the nonprofit I selected is not eligible or needs additional documentation?
If the nonprofit is ineligible or requires more documentation, we will notify you with alternative options or next steps.
Why hasn’t the nonprofit received the grant yet?
Delays may occur due to additional nonprofit verification, incomplete information, postal delays, or high grant volumes; you may contact your advisor for progress updates.
Will I receive a confirmation when the grant is disbursed?
Yes, you will receive a confirmation email once the grant has been sent to the nonprofit, assuming you have not turned off your grant notifications.
Can I track when the nonprofit deposits or uses the funds?
While we confirm disbursement, we do not track how the nonprofit uses the funds; you may contact the nonprofit for details.
What should I do if a nonprofit claims they haven’t received the grant?
Verify the grant status in your account, and if it has been disbursed, ask the nonprofit to check their records; your advisor can provide further assistance.
Are there restrictions on which organizations I can support through my DAF?
Yes, DAFs cannot fund personal expenses, political donations, or non-charitable activities, and the nonprofit must be a qualified 501(c)(3) organization.
What happens if the nonprofit is no longer eligible after I submit my request?
If the nonprofit loses eligibility before disbursement, we will notify you and offer alternative options or a refund to your DAF account.
Can the address for a charity be changed to the address of the specific program/mission?
No. The address cannot be changed to reflect the specific program's address, as the general address must remain on the platform. However, if you'd like to donate to a specific program or mission, please include that information in the grant note, and the general fund will allocate the funds to the program you wish to support.
Who can I contact if I need help resolving a grant issue?
Please use the AI Assistant for all grant related questions! You may also contact eservice@assetmark.com if you are unable to get your answer from Louise, the Give AI Assistant.
Can I request the check number for my donation?
Yes, email eservice@assetmark.com the donation amount and the charity and they will send you the check number.
Can we update the account the ACH payment is going to?
We partner with Chariot who helps charitable organizations claim an account for electronic grant delivery by default. In the event an organization needs to update their banking information, they can work directly with the Chariot team. The Assetmark Charitable team can also help facilitate this request.
Can I edit or adjust the amount on a scheduled or recurring grant?
To adjust the amount of recurring grants, go to the Recent Transactions page > click into a recurring grant > click Edit to adjust the amount, frequency, or dates of the scheduled grant.
Can my charity receive insight into when they will be receiving their check?
Checks will come from the GiveClear Foundation. To receive insight into estimated delivery date, you can view the grant status by going to Grant History and select the Grant to review where it is in the process.
Can I update the address of a charity that I see on the platform?
To update the address of a charity, contact eservice@assetmark.com and provide the charity name, address, and EIN and we will update the address for you.
How do I delete my regular gift contributions or recurring grants?
To delete a recurring grant, go to the Recent Transactions report > click into the grant > click Edit > at the bottom of the page there will be an option to End Grant.
Can I donate or make a grant via ACH instead of check?
On the charity detail page, grant detail card, and grant confirmation page, the platform will denote whether that charity is setup for ACH payments or if the grant will be sent by Check.
Once a grant payment is initiated, if the charitable organization is not set up to receive electronic payments (ACH), we will proactively reach out to the organization to facilitate ACH enrollment.
We partner with Chariot to manage grant disbursements. Through Chariot’s outbound outreach across multiple channels (including email and phone), they achieve an 83% electronic payment delivery rate
After the organization is successfully set up for ACH, this status will be reflected within the platform.
All future grant payments to that organization will then be initiated via electronic delivery.
Where do I find a summary of my giving?
To find the summary of your giving, you can go to the Recent Transactions page and click into Grant to filter the table and chart by grants. You can also view recent grant activity in the chart on your Homepage and Family page.
What does the grant letter look like?
Once a donation is created, a grant letter will be generated. This grant letter will have the donor's name, charity, and contact email. If you wish to remain anonymous, the contact info and DAF donor will not be available.
Can I donate or grant to a charity without an EIN?
We generally only accept grant recommendations to IRS-qualified public charities in good standing with the IRS. However, churches and universities can receive gifts from our donor-advised fund without IRS registration. If you cannot find the organization you're looking for, you can request to have it added through our charity submission process. This allows us to review and potentially add new organizations to our database.
Can I change my grant from a check to an ACH?
We attempt to deliver all grant payments via electronic delivery (ACH). If we are unable to successfully set up the charitable organization for electronic delivery at the time a grant is initiated, the grant payment will be delivered via check.If a new grant is initiated in the future, we will again attempt to connect with the organization to set up electronic delivery.
Can I receive the grant letter for my donation?
Yes, please reach out to your advisor and provide them with the Charity Name, Grant Amount, and Estimated time of the Grant and we will provide you with the grant letter from said donation.
I would like my donation to go to the local branch of this charity instead of the national one, is that possible?
If the local branch has its own EIN, you can request a new charity and add in the information to be approved and vetted. If there is no EIN associated with the local branch, you must donate to the organization associated with the EIN. However, in the granting section, you can select "Other" and add in the grant note which branch/location you would like your funds to go to. From there, it will be on the organization to distribute the donation to the respective branch you designated.
Why does it say that the grant can not be used to “fulfill a pledge”?
Pledges are acceptable so long as they are not legally binding. To ensure your grant is processed efficiently, please refrain from using the word “pledge” in the grant note, as it can be flagged by our operations team, requiring additional steps to confirm that the gift is not a legally binding pledge.
Can I see who has donated to my campaign?
When someone donates to your campaign, you can see the Donor Name the Amount Donated, the Date Donated, and the Status of the donation under the Contributions section on the campaign itself.
To view your active campaigns, click on Go to Campaigns from the campaign card on your Homepage.
How do I edit the amount I give to a charity?
If the grant is still in a pending approval state, you can click into the Grant detail on the Recent Transactions page and edit the amount of the grant.
How can I make sure my gift makes it to the correct program or mission within a charity organization?
If you'd like to donate to a specific program or mission, please be sure to include that information in the grant note and specify the purpose of the gift. When making the grant, select 'Other' for the purpose and enter the details of your grant in the Reason section. When the grant check is sent, we’ll include the grant letter with your information and grant note so the charity can properly distribute the funds as you wish.
When a check is sent to a charitable organization, is it paid by the Give Clear Foundation?
Yes, the check will be issued from GiveClear Foundation, as they are the DAF sponsor. However, please note that we always send the grant letter along with the check, so the charity will know who the donor is (so long as anonymous was not checked on during the grant submission process).
If a client sets up a recurring gift and there aren't enough funds in the DAF, is there any mechanism that recognizes this and processes partial donations?
If a recurring donation is made and there aren’t enough funds to continue, our system will detect this and send an email to the donor, notifying them that they need to fund their DAF account in order to continue the recurring grant.
How does my charity receive their money from my grant?
We attempt to deliver all grant payments via electronic delivery (ACH).
If the charity is not set up for electronic payments at the time the grant is initiated and we are unable to complete electronic setup, the grant will be delivered via check.
When a grant is initiated, we proactively reach out to the charity to set them up for electronic delivery.
If a future grant is made to the same charity, we will again attempt to enroll them in ACH if they are not already set up.
Once a charity is successfully enrolled for ACH, this will be reflected in the platform and all future grants will be delivered electronically.
How do I access a grant receipt?
We don't provide physical grant receipts, but you can easily access and download tax receipts for all your charitable contributions through our platform. Simply go to your account dashboard and navigate to the "Documents" section. There, you'll find the option to download your tax receipts.
It's important to note that while contributions to your giving account are potentially tax-deductible, grant recommendations themselves are not. The tax receipt you download will reflect your contributions to the account, not the individual grants made to charities.
Why is my giving tab frozen?
You may need to attest to your most recent contribution. When you login, you should see the attestation window with all the contribution details. Please check the box to acknowledge the terms of the contribution. After that step is completed, your giving tab will light up.
How do I cancel a grant?