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I'm getting a blank screen when trying to log in to Atticus

Updated over 3 months ago

If you’re getting a blank screen when you’re trying to log in to Atticus, it's possible something in your browser is causing a conflict. When this happens, we suggest trying to work in Incognito in your Chrome browser.

To work in Incognito Mode:

  1. Log out of Atticus using the profile icon in the top right.

    • NOTE: If you don't even see a profile icon, go ahead and close the Atticus tab (but not your browser) and move on to the next step

  2. From your regular Chrome browser, open an Incognito window by pressing:

    • Windows: CTRL SHIFT N

    • Mac: CMD SHIFT N

  3. Now that your in Incognito mode, type app.atticus.io

  4. Log back into your account

If you’re still getting a blank screen after following the steps above, you may need to clear your browser's cache. We have step-by-step instructions on how to do that here: Update, Clear Cache, Restart

If you continue to have issues, please contact our support team and let us know you’ve tried these steps and still can’t log in.

We hope that helps!

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