And just like that... October is here, and we’re thrilled to announce another major release of Live Hub, introducing exciting new capabilities.
Dear Live Hub Community,
We’re excited to roll out our October 2025 release, packed with next-gen AI agent tools, enhanced voice and speech services, expanded debugging capabilities, and UI improvements.
This update makes Live Hub smarter, faster, and more intuitive, helping you build, test, and launch amazing voice experiences faster than ever.
Ready to explore?
Let’s dive in 👇
🧠AI Agent Enhancements – Build Smarter, Test Easier
More flexibility, visibility, and control over how your voice bots behave in critical workflows.
What’s New:
AI agents Flows, Canvas View & Test Suites: Control, visualize, and test your business flows with ease
Agent Flows: Enforce structured business logic with granular control
Test Suites: Validate agent behavior before deployment
New LLM Models: Now supporting GPT 5, Gemini Native Audio, Amazon Nova, and Nova Sonic
👉 Set Up Agents → here (we are finalizing updates to the AI Agents technical documentation, which will be published by Thursday, October 30, 2025. Thank you for your patience).
🎙 Speech & Voice Upgrades – Speak Their Language, Naturally
We’ve gone global with broader voice support and deeper integration.
Why It Matters:
New Provider: OpenAI STT and TTS are now supported!
Multilingual & Premium Voices: Expanded natural-sounding voices from Deepgram, Microsoft, Google, and Amazon
Deepgram Resell: No need to bring your own key
Billing Enhancements: Improved billing granularity for better usage control
👉 Add the Vibe → here
🗣 Voice Bot Experience – Performance Meets Security
New tools and metrics give you even deeper insights and control.
What It Does:
Delay Statistics: Analyze bot connection/latency and response performance
OAuth Support: Secure and seamless bot authentication for your enterprise needs
👉 Get Connected → here
🎨 UI/UX Improvements
More intuitive configuration for routing rules and speech providers. Refreshed color design for improved clarity and usability.
What It Means:
Routing Rule UI: Cleaner and more intuitive rule table and dialog
Bot Connection Creation
👉 Learn More → here
💼 Support Plans – Available in the Portal
Pick what works for you — with full visibility.
What It Means:
Free, Premium, and Enterprise options
(NEW) Purchase directly in the UI
👉 Compare Plans → here
🤝 Affiliate Program – Coming Soon to the Web Portal
We’re launching an affiliate program experience — but you don’t need to wait until we set it up.
Starting now:
Bring us new customers and get $40 in Live Hub credit once they add at least $30 via credit card. No limits.
👉 More details coming soon.
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💡 Got Feedback?
We’re listening. Let us know what you love (or don’t).
📧 Need further directions?
Let us know or click this link to schedule a session with your CS team manager.
We appreciate your continued support in Live Hub and look forward to sharing these exciting updates with you.
Happy Summer and Happy Connecting! 🎉✨
The Live Hub Team 🌐
