Dear Live Hub Community,
Live Hub continues to evolve with the cutting-edge voice landscape, helping you deliver richer and more natural interactions while seamlessly connecting bots and live agents to the channels your customers already use and trust.
Ready to explore? Let’s go.
🧠 AI Agent Platform – Now Generally Available
Following successful beta adoption (all thanks to you, our incredible users🤗), our AI agent platform is now GA.
What’s New:
Improved UX for faster bot building
More power and flexibility to shape your bot flows
👉 Set Up Agents → here
📲 WhatsApp Calling Support
Business voice calls over WhatsApp? Yes, finally.
What It Does:
Connect customers to voice bots or contact centers via WhatsApp
Supports both inbound and outbound flows
👉 Get Connected → here
🎧 Ambient Sounds for Voice Bots
Silence is awkward. Add vibes instead.
What It Does:
Realistic background soundscapes
Warmer, more human-like conversations
👉 Add the Vibe → here
🗣️ OpenAI TTS Integration
Because bots should sound like people.
What It Does:
Use OpenAI voices for lifelike speech
Instantly improved voice quality
👉 Try TTS → here
🤝 Live Agent Assist via HTTP Voice Streaming
Real-time help, zero delay.
What It Does:
Stream voice from live calls via HTTP APIs
Direct LLM integration — no transcription needed
👉 Learn More → here
📞 Call History Page – Total Glow-Up
New look, new power.
What It Does:
View recordings, transcripts, SIP ladders, and logs
Search, sort, and analyze with ease
👉 Check It Out → here
🧭 Better Navigation
Slicker, quicker, easier — including new Test Call tools.
What It Does:
Clean layout and built-in testing
Faster everything
👉 See the Upgrade → here
💼 Support Plans – Now Available in the Portal
Pick what works for you — with full visibility.
What It Does:
Free, Premium, and Enterprise options
(NEW) Purchase directly in the UI
👉 Compare Plans → here
📣 Outbound Calls – Smoother Than Ever
Calling made easy.
What It Does:
Streamlined setup
Smarter logic and outbound rules
👉 Start Campaigning → here
🤝 Affiliate Program – Coming Soon to the Web Portal
We’re launching an affiliate program experience — but you don’t need to wait until we set it up.
Starting now:
Bring us new customers and get $40 in Live Hub credit once they add at least $30 via credit card. No limits.
👉 More details coming soon.
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💡 Got Feedback?
We’re listening. Let us know what you love (or don’t).
📧 Need further directions?
Let us know or click this link to schedule a session with your CS team manager.
We appreciate your continued support in Live Hub and look forward to sharing these exciting updates with you.
Happy Summer and Happy Connecting! 🎉✨
The Live Hub Team 🌐