For full instructions, please refer to our Tech Docs. Here is a quick recap of the guide for your convenience:
Only members of the Account Manager group can open Access control (IAM), invite users, or manage API clients.
Step 1: Open Access control (IAM)
Log in to Live Hub using your administrator credentials.
Click Current account in the top-left corner of the Live Hub window, and then click Access control (IAM). It opens in a new browser tab.
Step 2: Access API Clients
In the IAM interface, click on API Clients in the navigation menu.
The API Clients List will display all API clients associated with your account.
Step 3: Edit the API Client
Locate the API client you wish to lock in the list.
Click Edit next to the corresponding API client to access its management options.
Step 4: Lock the API Client
In the API client settings, click the Lock button.
The Status field will update to show the client as Locked.
Step 5: Verify the Lock Status
Confirm that the API client is now marked as Locked in the API Clients List.
Locking switches a client off without deleting it: its credentials stop working, 'Status' becomes Locked, and the button becomes Unlock. Lock a client when you suspect its secret has leaked, or when an integration is being retired and you are not ready to remove it.
To Unlock an API Client:
If you need to unlock the API client, click the Unlock button in the same interface. The status will update to Active.
Why Lock an API Client?
Locking an API client ensures sensitive data and system access remain secure by disabling unauthorized or inactive connections. This is an essential step for maintaining platform security.
Happy Securing! 🔒✨
The Live Hub Team
