For more detailed information, visit the AudioCodes LiveHub Bot Definition Guide.
You can also visit the the required information to define your bot here.
AudioCodes LiveHub supports a variety of bot integrations, allowing you to implement advanced, AI-driven communication solutions. Here’s a quick overview of supported options:
Microsoft Azure Bot Framework: Integrate with Azure to deploy scalable and robust bots.
Google Dialogflow: Leverage Dialogflow’s natural language processing for rich customer engagement.
Amazon Lex: Utilize Amazon Lex for AI-enhanced conversational experiences.
IBM Watson Assistant: Use IBM Watson for highly customizable, industry-specific bot solutions.
Chatbot Builder: LiveHub’s built-in Chatbot Builder enables you to create custom bots without needing external frameworks, offering easy design and management of conversations, workflows, and responses.
These integration options empower you to create adaptable, effective bots to meet diverse business needs.
Explore and connect with LiveHub’s powerful bot options! 🚀
Here’s a quick guide:
Step 1: Log in to LiveHub
Open LiveHub Login in your browser.
Sign in with your administrator credentials.
Step 2: Access Bot Management
Path: Main Menu > Bots
From the main menu, select Bots to enter the bot management section.
Step 3: Start Creating a New Bot
Click Create New Bot to begin the setup process.
Provide a Bot Name and optional Description to define your bot’s identity.
Step 4: Configure Bot Endpoint
Enter the Bot Endpoint URL to connect LiveHub with your bot’s hosting environment.
Specify the Endpoint Type (e.g., REST API or WebSocket), ensuring compatibility with your bot’s configuration.
Step 5: Add Authentication Details
Set up authentication by providing Client ID and Client Secret, if required by your endpoint.
Choose the appropriate Authentication Method to secure bot communication.
Step 6: Configure Communication Settings
Set parameters such as Language, Voice Type, or Region to optimize the bot’s responses and tone.
Step 7: Save and Activate Your Bot
Click Save to finalize the setup.
Enable the bot to make it available for your LiveHub applications.
By following these steps, you can successfully set up and deploy your bot in AudioCodes LiveHub, enabling efficient and automated communication.
Empower Your Conversations! 🤖💬
Warm regards,
The LiveHub Team 🚀