Hey there Live Hub Legends!
At Live Hub, we give you the flexibility to build advanced, natural voice AI using the providers and models that best fit your needs. The strongest voice experiences happen when AI models, speech technologies, and real-world voice infrastructure work together seamlessly.
This release strengthens that foundation. We’ve added new integrations, expanded our LLM and speech ecosystem, and implemented key latency optimizations, helping your agents respond faster and perform more naturally in production environments.
🤖 New!! Google CX Studio Integration
Live Hub now integrates with Google CX Studio, enabling deployment of Gemini-powered generative agents alongside existing Dialogflow CX workflows.
What this unlocks:
Build voice bots on Google’s next-generation conversational platform
Seamlessly connect Google bots to any voice channel
Integrate easily with existing contact center environments
🔊 Cartesia TTS + Early Access Speech Providers
Elevate your bot’s voice with Cartesia TTS (via Bring Your Own Key). Cartesia adds high-fidelity, expressive speech output for a more natural, human-like experience.
We are also preparing additional integrations for:
Soniox
Speechmatics
ElevenLabs (STT)
Inworld (TTS)
Early access is available. If you’re interested in testing these providers, please contact our support team.
🧠Live Hub AI Agents: Expanded LLM Support - You Choose the Brain
We’ve expanded LLM options to give you greater control over the intelligence layer behind your agents:
Google Vertex AI – Gemini 3 Flash and Pro via Vertex AI
Mistral – High-efficiency, performance-optimized models
OpenAI – GPT-5.2
Anthropic – Claude 4.5 (Sonnet & Haiku)
Groq – Ultra-fast inference with Llama-4 Maverick & Scout
What this unlocks:
Select the optimal AI engine per use case
Balance reasoning power, latency, and cost
Avoid single-vendor lock-in
You choose the intelligence layer & Live Hub handles real-world voice deployment.
⚡ AI Agents Real-Time Performance Optimizations
To support production-grade conversational AI, we’ve introduced infrastructure upgrades focused on speed and conversational flow:
TTS Streaming – Reduces time-to-first-audio
Active Listening Mode – Smoother conversational turn-taking
Zero-Freeze VAD – Mitigates intermittent speech flow interruptions
What this unlocks:
Faster, more natural responses
Reduced awkward pauses
Improved customer perception and engagement
For customer-facing AI agents, these improvements directly impact satisfaction and perceived intelligence.
✏️ Account Rename Is Now Possible
It's finally here! You can now rename your account directly from the Settings page, simplifying multi-account management for partners and enterprise teams.
Ready to Deploy Production-Grade Voice AI?
Live Hub continues to evolve as a production-ready voice AI platform, combining AI flexibility with real-world telephony reliability.
Interested in early access to upcoming speech providers?
Reach out to us anytime and anywhere, and our support team will assist.
💡 Got an amazing idea?
We’d love to hear from you - your feedback shapes the future of Live Hub.
📧 Submit Feedback
👋 Need further directions?
Click here to schedule a session with your CS team manager.
We appreciate your continued support of Live Hub and look forward to hearing what you build next.
Happy Connecting! 🎉
The Live Hub Team 🌐
by AudioCodes