View our full step-by-step instructions with screenshots here: Live Hub Azure Bot Connection Guide.
Live Hub connects to a bot built on the Microsoft Bot Framework over its Direct Line channel. All Live Hub needs is the channel's secret key.
Get the Direct Line secret key
Open your bot in Azure
Sign in to the Azure portal, and select your bot.
Open Channels
In the navigation pane, select Channels.
Open Direct Line
Click Direct Line, and set the channel up for Direct Line version 3.0 if you have not already.
Copy the key
Under Secret Keys, click Show, and copy the value.
Create the bot connection in Live Hub
Start a bot connection
In the Navigation pane, select Bot connections, and click Add new voice bot connection.
Choose the framework
Select Microsoft Bot Framework, and then click Next.
Name the connection
In the 'Bot connection name' field, enter a name.
Paste the key
In the 'Secret key' field, paste the key you copied from Direct Line.
Choose the region
From the 'Live Hub region' drop-down list, select the region your Live Hub voice infrastructure runs in.
Continue
Click Next.
Choose speech services
Select a speech-to-text service and a text-to-speech service.
Create
Click Create.
Happy Bot Building! 🤖💬
Warm regards,
The Live Hub Team 🚀