Getting Started with August For Landlords

August is your all-in-one rental app, designed for both Landlords and Tenants. In this guide, we’ll take you through how to set up your Landlord account to get the most out of the August app.

Pay and get paid, seamlessly report and track issues, access everything on the go. Renting has never been so easy...

To get started with your Landlord account, you’ll need a mobile phone number. Once you've entered this, you can easily review and accept our Terms and Conditions before adding a few more details to get your account up and running.

Now let’s connect your bank account to ensure that you can easily track your rent payments through August. August is an agent of Plaid Financial Ltd, an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (firm Reference Number: 804718).

Simply, tap ‘Set up now’ and you’ll be able to initiate a connection to your bank via Plaid, you’ll be able to authorise this through the banking app on your phone. All payments are made directly between you and your Tenants' bank accounts.

Here's where you can add your property and key details about your rental. Just enter the address, along with information about the number of bedrooms, bathrooms, and any other living areas. You can also upload photos!

Note: If you need to delete a property, you’ll need to delete your tenancy first

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As August is still in its beta phase, for now only the lead Tenant will be responsible for paying rent. We suggest if you have a property with multiple Tenants paying rent, appoint one of them as the lead Tenant.

You can create a tenancy with or without an end date. Tenancies without an end date will continue to be available in the app by rolling over each month.

You remain responsible for the terms of your tenancy and ensuring these are reflected when uploading to August.

To end a current tenancy, tap ‘End tenancy’. Note, this does not legally end a tenancy contract. This must be ended as per your local laws and regulations.

Within the payments tab you can review rent payments for each of your properties, as well as the status of each payment. This way you’ll always know how much rent has been paid or what’s still owed.

Tenants can create detailed maintenance requests which are sent directly to Landlords in the app. You can then review and mark these as resolved once sorted.

If you feel a maintenance request violates August's Trust and Safety Guidelines, you can report the request.

Landlords can securely share important documents like lease agreements, safety certificates, invoices, images and instruction manuals with their tenants in August.

Simply tap on the ‘Documents’ button in the navigation bar at the bottom of the app to get started. Select 'Upload,' and choose a document from your gallery or files. Then, select the document category and assign it to a specific property or tenant.

To access all of August's features, just tap the subscription card on your Home screen to subscribe. August is £14.99 per month for Landlords and free for Tenants. If you've won a free subscription as part of our waitlist or purchased a founding membership, please use the same email address for your subscription discount to automatically appear on your app’s Home screen.

To access your subscription details, tap on your Profile and select ‘subscriptions’.

Need some extra help?

If you already have an account, it’s quicker to get support from the August app.
Tap on your Profile to chat to our dedicated Support team in real-time, send feedback, or access our in-app FAQs.

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Alternatively, check out our Help page for FAQs and other ways to get in touch.

Thank you for joining August and we look forward to seeing you soon in the app!
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