Introduction
Auto-Order Credits in AutoDS empower your store's automation, enabling you to scale faster and minimize disruptions in your dropshipping workflow. Think of them as your internal currency for order automation actions on the platform.
Each credit functions like a token, enabling specific automated actions such as placing orders, managing fulfillment, and converting tracking numbers. This way, you can focus on growing your business instead of handling repetitive tasks.
The Auto-Order Credits offers several advantages for your daily workflow:
Access to AutoDS order automation services: Use credits for Auto-Order via your own buyer account (semi and full automation), Fulfilled by AutoDS (FBA), tracking conversions, orders from Private Suppliers and AutoDS Warehouses, and sourcing requests.
Uninterrupted order automation: Ensure your orders are processed automatically.
Time-saving and error reduction: Automating repetitive tasks helps you focus on growing your business while minimizing mistakes.
Cost-efficiency: Thanks to volume-based pricing, the more credits you buy, the lower the cost per action, making order automation more affordable as you scale.
Requirements
Before using or purchasing Auto-Order Credits, make sure to enable the Orders Processor Add-On in your AutoDS account ($9.90/mo). Without this add-on, credits cannot be used for order automation, either fulfillment, or tracking.
What Auto-Order Credits cover
Auto-Order Credits are consumed when AutoDS performs specific automated actions on your behalf. Each action has a defined credit cost, and understanding how credits are calculated helps you estimate your monthly budget for your dropshipping operations.
You can use credits for individual actions (like only placing an Auto-order) or combine multiple services (for example, Auto-Order via your own buyer account (semi and full automation) plus tracking conversion). When you combine services, the credits add up.
The table below shows the credit cost for each action and the most common combinations:
Order method | Tracking conversion | Total AO Credits |
FBA or via your own buyer account | No tracking conversion needed. | 1 |
FBA or via your own buyer account | BlueCare Express (BCE). | 1.33 |
FBA or via your own buyer account | QTrack. | 2.5 |
FBA or via your own buyer account | Tracking Generator. | 2 |
Manual Order | BlueCare Express (BCE). | 0.33 |
Manual Order | QTrack. | 0.5 |
Manual Order | Tracking Generator. | 1 |
How to Purchase Auto-Order Credits
Purchasing Auto-Order Credits is a straightforward process that can be completed directly from your AutoDS account. The platform offers multiple package options to suit different business sizes and order automation needs.
In your AutoDS account, go to the Orders Page and locate your current Auto-Order Credit balance.
Click the Buy Credits button next to your balance.
A pop-up will appear showing all available packages.
Choose the one that fits your needs.
If you have a coupon code, click "I have a coupon", enter your code in the field provided, and click Validate to apply the discount before completing the payment.
Complete your payment by choosing your preferred method from the available options (PayPal, Payoneer, or Credit Card). Follow the on-screen prompts to confirm your purchase.
The table below shows examples of Auto-Order Credits packages and how the price per credit decreases as the package size increases, which helps to reduce your order automation cost as your business grows.
Package | Price per credit | Total price |
20 credits | $0.50 | $9.90 |
100 credits | $0.40 | $39.90 |
250 credits | $0.32 | $79 |
500 credits | $0.26 | $129 |
1,000 credits | $0.22 | $219 |
2,500 credits | $0.20 | $499 |
Note: Every new AutoDS account receives five free Auto-Order Credits. This allows you to test the order automation features and experience the benefits firsthand before making a purchase.
Frequently asked questions (FAQ)
Are Auto-Order Credits valid for all my stores or just one store?
Are Auto-Order Credits valid for all my stores or just one store?
Auto-Order Credits are shared across your entire AutoDS account and are not limited to a specific store. If your AutoDS account is active, you can use the Auto-Order Credits for any connected store within your account, making it flexible for managing multiple stores.
Do Auto-Order Credits expire or need to be transferred monthly?
Do Auto-Order Credits expire or need to be transferred monthly?
Auto-Order Credits remain available in your account balance indefinitely and do not expire. As long as your AutoDS account remains active, the credits will remain available for future use without needing to be transferred from one month to another. This allows you to purchase credits in bulk without worrying about losing them.
Do I need Auto-Order Credits if I fulfill orders manually?
Do I need Auto-Order Credits if I fulfill orders manually?
If you fulfill orders manually, you do not need Auto-Order Credits for those orders. Auto-Order Credits are only required when you use AutoDS order automation features like Auto-Order via your own buyer account (semi and full automation), Fulfilled by AutoDS (FBA) automation, tracking conversions, or sourcing requests.
Click here to learn more about how to deal with your orders manually.
What's the difference between Auto-Order Credits and managed order balance?
What's the difference between Auto-Order Credits and managed order balance?
Auto-Order Credits and managed order balance serve completely different purposes in your AutoDS account.
Auto-Order Credits: used to pay for order automation services like placing orders automatically, converting tracking numbers, and submitting sourcing requests. Think of these as the cost of the order automation itself.
Managed order balance: the prepaid funds used to pay suppliers for the actual products and shipping costs when using the Fulfilled by AutoDS (FBA) automation.
When automating your orders, you need both: Auto-Order Credits for the order automation and a sufficient managed order balance to process your orders and cover the product and shipping costs.
What's the difference between Auto-Order Credits, AI Credits, and Finder Credits?
What's the difference between Auto-Order Credits, AI Credits, and Finder Credits?
Auto-Order Credits, AI Credits, and Finder Credits are three different types of credits in your AutoDS account, each serving a specific purpose.
Auto-Order Credits are used to automate order processes, track conversions, and source requests.
AI Credits are used for all AI tools in AutoDS, where each action (template, rewrite, or ad copy) consumes a specific number of credits.
AutoDS Finder Credits are used to discover trending products with high sales potential through the AutoDS Finder feature.
I bought Auto-Order Credits by mistake. Can I get a refund?
I bought Auto-Order Credits by mistake. Can I get a refund?
If you bought Auto-Order Credits by mistake, keep in mind that Auto-Order Credits are non-refundable once purchased. Make sure to select the correct credit type and package before completing your payment to avoid purchasing the wrong credits.
My order was returned, and my Managed Balance was refunded. Will I also get the Auto-Order Credits back?
My order was returned, and my Managed Balance was refunded. Will I also get the Auto-Order Credits back?
Auto-Order Credits are not refunded for canceled or returned orders. This is because the credits were already used to process the order automation service, even if the order was ultimately returned. The Managed Balance used for the product and shipping may be refunded according to the supplier's return policy, but the order automation credits remain consumed.
An error message appears when I try to purchase more Auto-Order Credits. What should I do?
An error message appears when I try to purchase more Auto-Order Credits. What should I do?
If you're using your credit card as the payment method and see an error message, the transaction might be declined due to insufficient credit limit, an expired card, or bank restrictions.
Verify that you have sufficient credit limit on your card and that the card is not expired.
Try purchasing Auto-Order Credits using an alternative payment method such as PayPal or Payoneer.
If the issue persists, contact our support.