Note: This feature is exclusively available to organization plan subscribers using Ava Pro, Campus, or Welcome. Find out how to subscribe to one of these plans.

Step 1 - Start a conversation on the Ava Web app

On your computer, open the Ava Web app and sign into your Ava account (if not already)

Start a new Ava conversation by clicking the blue "Start Captions Now" button

Step 2 - Invite the other meeting participants to join your Ava conversation 

Before speaking each meeting participant must click on the microphone icon on the right to activate the microphone. 

Step 3 - Expert tips to enhance your experience

💡Use the dial-in feature so Ava can capture sound directly from the meeting! Learn how to do that here

💡For Zoom meetings, broadcast your captions directly in Zoom! Learn how to do that here

💡Recommend that meeting participants use an external microphone such as headphones or earbuds to keep the microphone close to their mouth when speaking to increase both audio and caption quality.

💡Position the Ava Web window below your video conference window so that captions can be read easily while staying engaged in the meeting (see example at the top of this page).

💡Click the blue keyboard icon on the right to type what you have to say, especially useful for non-verbal people or anyone with an accent.

💡Customize your screen and caption settings by clicking the black stacked horizontal lines icon, also known as a hamburger icon, in the top left corner. 

💡Add the Ava Scribe service for 98% accurate transcripts. Using Ava Scribe means a human transcription specialist (CART) will correct the captions in real-time.
ℹ️ Learn more about using Ava Scribe in this article → 📘 Discover Ava Scribe

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