Skip to main content

Configuring Donor Accounts

Benefits to creating Donor accounts:

  • Store donor information in AwardSpring (visible to administrators only)

  • Share public profiles that showcase donors’ generosity

  • Give donors access to a portal where they can view their scholarship recipients

Regardless of whether you plan to create Donor accounts for one or more of the above reasons, each Donor must have their own AwardSpring account. Don’t worry—you don’t need to give Donors access to their account if you choose not to, and they won’t be notified that you’ve created an account for them in AwardSpring unless you inform them.

Creating a Donor account

Go to People, then Donors, and click + Add New.

The Donors page with People boxed in the left navigation and the + Add New button boxed.

In the Add donor window, choose the donor type, Individual or Organization, fill out the required fields, and click Create donor.

The Add donor window with the Individual and Organization tiles above the name, email and phone fields and the Create donor button.

Note: For an Individual donor, the first and last name are required; for an Organization, enter the organization name instead. If you want the donor to have access to the Donor Portal, you’ll also need to enter a valid email address so the donor can sign in and access their account.

The Donor will not receive a notification from AwardSpring when you create their account. If you wish to notify them that an account has been created, open the More actions menu on their donor record and select Reset Password.

Once the account exists, the donor record has these tabs: Profile, Activity, Documents, Public Page and Events.

The tabs of a donor record: Profile, Activity, Documents, Public Page and Events.

Activity tab

This tab is a timeline of the donor’s tasks, meetings, notes, emails and gifts. Use the All, Gifts, Communications, Events and Tasks filters to narrow it.

The Activity tab of a donor record, a timeline of tasks, meetings, notes, emails and gifts with All, Gifts, Communications, Events and Tasks filters.

Profile tab

Use this tab to keep the donor’s details up to date. It is organized into cards: About, Contact (emails, phones and addresses), Relationships, Communication (opt-outs), Other (donor stage), Notes, Associated Scholarships, Funds and Data Enrichment. Optionally, enter the donor’s contact information in the Contact card.

Public Page tab

Optionally, complete the donor’s public profile on this tab. Set Profile type to Private (hidden from students) or Public (visible to students), fill in the public card (name, company, web address, photo, description and links), and click Save. Click View public page to preview it. Public profiles are visible to students under the Donors tab in their logged-in view.

A public donor profile as a student sees it, with the donor’s photo, name, organization, description and links.

Associated Scholarships

The Associated Scholarships card on the Profile tab lists the scholarships that the Donor is assigned to or associated with.

To assign a Donor to a scholarship, select the scholarship from the Scholarships page. On the Details tab, scroll to the Donors section, click the Select Donor field, and type the donor’s name to filter the list. Once you select their name, they will be assigned to the scholarship.

A scholarship’s Details tab scrolled to the Donors section, with the Select Donor dropdown for assigning a donor.

To assign another Donor, repeat the steps above. To remove a Donor, select the trash can icon at the right of their row in the Donors table.

The Donors section of a scholarship’s Details tab, with an arrow on the trash icon that removes Genevieve Halloran from the scholarship.
Did this answer your question?