How to Notify Applicants with Incomplete Applications?

To encourage students with incomplete applications to return and apply for scholarships, you can send a friendly reminder email. You can achieve this in one of two ways:

Option 1: Using the distribution list email tool.

Go to Communications > Emails, open the Compose tab, and click Open quick compose. In the Recipients card, open the Distribution List dropdown and, under Students with Incomplete Applications, pick your current (active) cycle, such as FY2026.

The Compose Email screen with the Distribution List dropdown open, showing the built-in Students With Incomplete Applications segment.

You'll notice that a tag, such as Incomplete Applications | FY2026, will populate in the field below. You won't see the list of applicant emails; instead, they are grouped under one tag.

The Compose Email screen with the Incomplete Applications segment selected as a recipient.

Then compose your friendly “come back and complete your application” reminder email like you would in any other email program, and click Send when you’re ready.

Note: You can choose to schedule your email instead; to learn how, click here.

Option 2: By downloading and filtering a report.

Go to Reports > Build Report. Select Static Reports as the report type, choose Student Answers from the Select a report dropdown, then click Next.

The Smart Reports Build Report screen with Static Reports selected as the report type and Student Answers chosen from the predefined report list.

Once the report has finished generating, go to the History tab and find it under Past Downloads Library. When its status reads Complete, click the download icon to save the CSV file. Use this report to identify students and their email addresses.

The Smart Reports History tab's Past Downloads Library, showing a completed Student Answers report ready to download.

Open the file, then locate and click the General Application Submitted column header.

The downloaded Student Answers CSV opened in Excel, with the General Application Submitted column boxed.

Click the Sort & Filter button in the Editing group on the Home tab and select Filter.

Excel's Sort and Filter button and Filter menu option, used to enable column filtering on the downloaded report.

The filter (down arrow) button will now be present for the General Application Submitted column. Click this filter button and uncheck the Yes checkbox (to filter out those students who have completed and submitted their application), leaving only the No checkbox selected.

The General Application Submitted column's filter dropdown in Excel, with only the No checkbox selected and OK highlighted.

Select and copy all email addresses from the Email [Profile] column (these are the email addresses of the students with incomplete applications).

Go back into your AwardSpring site, go to Communications > Emails, open the Compose tab, and click Open quick compose. Paste the email addresses in the Recipients field. Click here to learn how to further customize your email before sending it out.