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FAQ: Why is my Sample Stage Blank?

Updated over 2 years ago

Sometimes users are unable to add a sample stage to their size specification area when working in Measure Mode - or the sample stage area is coming up blank. This is because the option to create a Sample Stage will not populate until the Size Range and Sample Size are created on the Edit Size Spec Menu.

To add a Size Range and select a Sample Size, follow these instructions:

  1. Open up your Product's Size Specification area.

  2. Click in the 3 dot icon found in the top right corner

  3. Select Edit Size Spec from the dropdown

    1. Or you can open your Product Summary, expand the taxonomy dropdown, and click on Edit next to the size spec row.

  4. Once the Edit Size Spec window has been opened, fill in all required information

  5. As you enter input sizes into the Size Range text box, small chips will appear.

    1. Click within the circle of one of these chips to indicate your sample size.

  6. Now when you enter Measure Mode within the Size Spec area, the toolbar to the right should have the option to Add New Stage under the label Sample Stages

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