Follow the steps below to create an appointment event on Baluu.
Go to Services and select Listings, click Add a listing
When creating a new listing, you’ll first see the “How would you like to start?” screen
You have two options:
Option 1: Start from Scratch
If you select Start from Scratch, you’ll need to:
Click Add New Listing
Choose Appointment listing type
Then fill in the usual details, such as:
Title
Description
Cover image
Price
Click Create listing
Once you’ve completed this step, you’ll be taken to the Basic Details page of your new event, where you can continue setting up availability, tickets, and other settings.
Option 2: Use a Preset (e.g. Consultation service)
You can also select a preset such as Consultation Service (Appointment).
This will automatically apply recommended settings for appointment bookings, which you can fully edit afterwards. It’s a quicker way to set up a structured, appointment-style programme.
Step 2: Set Your Availability
Go to the Availability tab
. Choose Duration Mode
Select how your session duration will be applied:
Fixed duration
All sessions will use the same duration across every slot.Variable duration
You can set a different duration for each day when adding availability.
Add Availability to a Day
Select the day you want (e.g. Monday)
Click the + icon next to the day
Open Slot Settings
Configure Slot Settings
Inside Slot Settings, complete the following:
Time available
Set the start and end time for the slotPricing options
If you haven’t created a ticket yet, click Add pricing option
Create a ticket (e.g. Adult – £15)
You can later manage ticket rules in Tickets (v2)
Duration (only for variable mode)
Select the session duration for this slot
This option will not appear if you selected fixed duration
Instructor (optional)
Assign the slot to a specific instructor if neededDates available
Set when this slot should run (start and end date)Buffer time (optional)
Enable Custom buffer for this slot if you need time before or after each session
Example Setup
In this example:
Availability is set for Monday, 9:00 AM to 5:00 PM
Session duration is 60 minutes
Price is £15 per session
A 10-minute buffer is added after each session
The schedule runs from 3rd May to 30th June
You can then use the copy option to apply the same schedule to other days.
Rules Tab
In the Rules tab, you can control:
Buffer time between sessions (global setting)
Notice period (how far in advance bookings must be made)
Booking window (how far ahead customers can book)
Availability rules (how bookings affect your schedule)
Capacity Tab
In the Capacity tab, you can:
Allow multiple tickets per booking
Set minimum and maximum guests per booking
Define the location of the appointment
Final Step
Click Save Changes to apply your availability.