Managing Tickets & Pricing (Tickets V2)

You can create different ticket types, apply automatic discounts or surcharges, and add purchase rules to suit your business.

This is ideal for workshops, classes, camps, tours, attractions, events, memberships, and any business that needs more advanced pricing options.

With Tickets V2, you can:

Go to:

Listings → Open Listing → Tickets V2

From here you can:

Use Add Ticket to create a new ticket for your listing. You can choose a template or create one from scratch.

When creating a ticket, you can set:

Use Add Specialised Pricing to create more advanced ticket pricing models based on quantity, group size, promotions, or remaining availability.

These options are ideal when standard price modifications are not enough and you want more dynamic pricing behaviour.

In the Tickets section, click Add Specialised Pricing to choose from the available models.

Available options include:

Use Tiered Pricing to set a starting price for a minimum number of tickets, then charge an additional amount for each extra ticket added.

This is ideal when pricing increases gradually based on quantity instead of using one fixed price per ticket.

You can configure:

Example:

Result:

Another example:

Great for:

Use Group Size Pricing to charge a different fixed total price depending on how many tickets are booked.

This allows you to reward larger groups or create package pricing based on party size.

You can create multiple group size tiers by setting:

Use Add Tier to create additional pricing ranges.

Example:

This means the total booking price changes automatically depending on the number of tickets selected.

Another example:

Escape Room pricing:

Great for:

Use Buy One Get One to automatically discount one ticket when another selected ticket is purchased.

This is ideal for promotions where buying one ticket unlocks a free or discounted second ticket.

You can configure:

Example:

Buy 1 Adult ticket → Get 1 Child ticket free

Settings:

Example:

Buy 2 Standard tickets → Get 1 Add-on ticket 50% off

If Repeatable is enabled:

Great for:

Use Capacity-Based Pricing to automatically change ticket prices as more spaces are sold.

This allows pricing to increase or change in stages based on demand and remaining availability.

You can create pricing tiers using:

Use Add Tier to create multiple pricing levels.

Example:

This means earlier bookings get lower prices, while later bookings pay more as the session fills.

Another example:

Workshop with 12 spaces:

Great for:

Pricing Rules automatically change the ticket price when certain conditions are met. Each preset provides a ready-made starting point that you can customise to suit your pricing strategy and booking rules.

In the Tickets section, click Add Price Modification to access the available pricing options.

Lower pricing for customers who book in advance.

This preset automatically uses the condition Booked at least X days before event, which you can customise to suit your business.

Example:

Workshop ticket = £25
Book 14+ days early = 10% off (£22.50)

You can also change the discount amount, number of days, priority, and whether it can stack with other pricing rules.

Great for:

Lower pricing for customers who book close to the event start time.

This preset automatically uses the condition Booked within X hours of event, which you can customise to suit your business.

Example:

Yoga class ticket = £15
Book within 24 hours of the session = 15% off (£12.75)

You can also change the discount amount, number of hours, priority, and whether it can stack with other pricing rules.

Great for:

Lower pricing for customers who buy multiple tickets in one booking.

This preset automatically uses the condition Minimum ticket quantity, which you can customise to suit your business.

Example:

Event ticket = £20
Buy 3 or more tickets = 10% off (£18 each)

You can also change the discount amount, minimum quantity, priority, and whether it can stack with other pricing rules.

Great for:

Offer discounted pricing to customers with specific tags, such as members, VIPs, or loyalty customers.

This preset automatically uses the condition Customer has specific tags, which you can customise to suit your business.

Tags are commonly added automatically when a customer purchases a membership on Baluu, but they can also be added manually to a customer profile.

To manually add a tag:

Go to People → Select the customer → Click Edit Customer → Add tag

Example:

Standard ticket = £20
Customer with member tag = 10% off (£18)

You can also change the discount amount, tag matching rules, priority, and whether it can stack with other pricing rules.

Great for:

This preset automatically uses the condition Session falls within time range, which you can customise to suit your business.

Example:

Fitness class ticket = £20
Sessions between 6:00pm and 10:00pm = 15% increase (£23)

You can also change the surcharge amount, time range, priority, and whether it can stack with other pricing rules.

Great for:

Increase pricing for sessions that take place on selected weekend days.

This preset automatically uses the condition Session falls on specific days, with Saturday and Sunday selected by default. You can customise the days to suit your business.

Example:

Pottery class ticket = £20
Saturday and Sunday sessions = 10% increase (£22)

You can also change the surcharge amount, selected days, priority, and whether it can stack with other pricing rules.

Great for:

Increase pricing during selected seasonal or recurring date ranges each year.

This preset automatically uses the condition Session falls in a recurring yearly date range, which repeats annually. You can customise the dates to suit your business.

Example:

Santa Experience ticket = £25
Sessions from 1 December to 31 December = 20% increase (£30)

You can also change the amount, date range, priority, and whether it can stack with other pricing rules.

Great for:

Create your own pricing rule using any available conditions and pricing actions.

This option gives you full flexibility to build discounts or surcharges based on your business needs.

You can choose to:

You can then apply one or multiple conditions, including:

Example:

Workshop ticket = £20
Bookings made on Mondays between 6pm and 9pm = 15% off

Another example:

Family ticket = £50
If basket spend is over £100 = £10 discount

You can also combine multiple conditions using AND, create alternatives using OR, adjust priority, and choose whether the rule can stack with other pricing rules.

Great for:

Validation Rules control how tickets can be purchased.

Require one ticket to be purchased with another.

Example:

Child ticket requires Adult ticket.

Perfect for:

Allow a ticket only if another selected ticket exists.

Example:

VIP Add-on only available with Standard or Premium ticket.

Limit quantity based on another ticket.

Example:

Maximum 2 child tickets per 1 adult ticket.

Prevent incompatible ticket combinations.

Example:

VIP ticket cannot be purchased with Student ticket.

Require minimum quantity.

Example:

Minimum 2 tickets per order.

Limit total quantity.

Example:

Maximum 8 tickets per booking.

Useful for capacity control.

Require customers to purchase tickets in fixed quantity multiples.

This validation rule controls how many tickets can be added to a booking and is useful when spaces must be sold in set group sizes.

Example:

If set to 4, customers can buy:

Customers would not be able to buy:

Common uses:

Make a ticket available only after another ticket has sold out.

This validation rule is useful if you want to release extra spaces or alternative ticket types once your main ticket is no longer available.

Example:

An Overflow Ticket only appears after the Standard Ticket has sold out.

Common uses:

Use this validation rule with bundle products to require customers to select a minimum number of sessions within a chosen time period before they can purchase the ticket.

If the required number of sessions is not selected, the ticket will appear disabled during checkout.

Example:

Set minimum 4 sessions within 30 days

Customers must choose at least 4 eligible sessions within a 30-day period to unlock and purchase the bundle ticket.

Another example:

Set minimum 10 sessions within 3 months

Customers must select 10 sessions within that time window before checkout is allowed.

Common uses:

When multiple rules could apply, priority controls which one is evaluated first.

Higher numbers usually take precedence.

Example:

Member pricing would apply first.

Enable this setting if multiple rules should apply together.

Example:

Member discount 10%
Early Bird discount 10%

If stackable is enabled, both can apply.

If disabled, only one rule applies.