Baluu is much more than just a powerfully simple, all-in-one activity booking platform. With Baluu the possibilities are endless! You can sell products via your own website and on your widget.
you can sell various different products such as DIY Kit, Equipment, Materials, Collections, Online Course, and much more in a matter of seconds! We have created a quick guide to help answer all the questions you might have when getting started.
What products can I sell through Baluu?
The products you can sell through Baluu are limitless and completely up to the business owner. However, some of our popular products sold by business owners are Home Learning Kits, Equipment and Materials, Event Tickets, Appointment Bookings, and many more through their product marketplace and on the widget. The phenomenal aspect of selling products is that it allows customers to purchase the needed tools or materials in order for them to start their online event experience journey at home and at their own pace.
How do I get started?
Oh, that's easy, just click the button below:
What is the cost of selling these products through Baluu?
The costs are the same as selling our events. If you sell through your widget, you pay payment processing only. If we sell a kit through our marketplace then you pay commission* on top (depending on what account you have at Obby). For now, the ability to sell products will be available to all Obby teachers. However Obby will be introducing a tiered system in the future which may affect this.
*Payment processing and commission will be taken from the full balance inc. postage. similar to Etsy etc.
Does Baluu handle any logistics?
No, the logistics is the business owner's responsibility and we are not responsible for any unforeseen events in relation to the logistics of products sold on the Baluu platform.
How do I access the customer address information?
When you receive customer purchases for your kit, you will be able to view these in your dashboard. On this page you will be able to view the customer information and address details that were collected at the point of purchase. We also ask that you confirm that the product has been dispatched and upload any tracking links as this will trigger an automatic email to the customer saying their product is on the way.
What about returns?
We allow you to set your own returns policy for your products. There are statutory returns policies that consumers have rights to (read more here). However, if you are making kits 'bespoke' for each customer using specific materials requested or sizes, then you do not need to offer standard return terms. At all times, please make sure you follow the minimum statutory requirements.