For all accounts we offer SMS 2FA as an enhancement to our email verification code. We do this to ensure your account is protected at all times.
Setting this up is easy, just follow these simple steps below:
Navigate to your profile settings by clicking on your image in the bottom left and clicking profile settings. Alternatively you can click the link below:
https://app.baluu.co.uk/settings/profile
Make sure your mobile number is correct and includes your designated country code. Please note our SMS 2FA will not work without the correct country code.
Tick the box next to the wording to enable this feature (shown below):
Then, you will see a popup asking you to click a button to validate you have entered the correct mobile number, as below:
Once you receive the SMS, click on the button "Confirm that you received an SMS", as below:
N.B. If you do not receive a text, check your number and country code are entered correctly and try again.
Once you have done that, make sure you Save your profile settings, at the bottom of the page.
