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How do I send a fax without patient information?

In the Kno2 dashboard, click the caret next to New Release, select Send Non-PHI Fax, fill in the subject, To/From numbers, and attachment, then click Send.

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Written by Dan Healey

Who this is for: All Barti users with send permissions in Kno2.

Before you start, you'll need:

  • A Kno2 account with send permissions

  • The recipient's fax number

  • The document(s) you want to fax


Steps

  1. Click the caret (▾) on the right side of the New Release button and select Send Non-PHI Fax.

  2. Enter a Subject.

  3. Enter the To fax number.

  4. Select a From fax number.

  5. (Optional) Add a message for the recipient.

  6. Click Browse to attach your document(s).

  7. Click Send. You are returned to the Released Grid.

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What you'll see when it works

You're returned to the Released Grid and the fax appears with a status of Sending. No patient details are recorded in the audit trail for this fax type.


Troubleshooting

Why would I use this instead of a regular fax?

Use Send Non-PHI Fax when your message has no patient information — for example, a general inquiry or an administrative document. The fax uses the same security as a standard patient fax, but no patient data is collected for your audit trail.

I don't see the caret next to New Release.

Make sure your browser window is wide enough that the New Release button is fully visible. If the caret still doesn't appear.


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