1. Confirm the Patient’s Information
Ensure the patient’s profile in BrainCheck is set up accurately — especially date of birth.
If any details are incorrect, edit the patient profile before attempting the test again.
2. Check the Testing Link
For remote testing, patients should go to my.braincheck.com.
They will enter the PIN generated by the system and their date of birth to start the test.
3. Restart from the Beginning if Stopped or Paused
If a test is paused or stopped, it will restart from the beginning when resumed.
This is by design — pausing can affect test accuracy, especially in Delayed Recognition, and may result in invalid scoring.
4. For In-Clinic Testing
Confirm the order is opened on the testing device before handing it to the patient.
5. For Remote Testing
If proctoring is required, ensure you can maintain the connection with the patient for the entire session.
If the connection drops, the patient must restart from the beginning.