1. Refresh and Recheck
Refresh your Orders screen to ensure the latest results have loaded.
If testing just finished, allow a few moments for data to sync.
2. Confirm Test Completion
For BrainCheck Assess: ensure all sections were completed in full. Partial tests will not generate a report.
For Care Plan (CPT 99483):
Both the patient and care partner portions must be completed before the report will be generated.
If one is incomplete, results will not appear until both are finished.
3. Downloading the Report
Once results appear, click into the completed order and select Download Report to view the PDF.