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Troubleshooting

Troubleshooting

Quick solutions for common BrainCheck issues and technical errors.

3 articles

Patient Cannot Start or Complete Test
Test Results Not Showing in Orders
Whitelisting BrainCheck Domains

BrainCheck Help Center

Better cognitive care starts here.

Warning: BrainCheck Assess is an FDA Class II Medical Device. The device should be interpreted only by qualified healthcare professionals. The device is not intended to be used as a stand-alone diagnostic device. The device is not intended to identify the presence or absence of clinical diagnosis. BrainCheck Screen, BrainCheck Plan and screeners are not regulated devices, but may be used alongside BrainCheck Assess to support clinical decision making in evaluating cognitive status.