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Do you offer a warranty or guarantee?

Do you offer a warranty or guarantee?

Updated this week

Yes – we offer a warranty on all our bean bags to give you peace of mind.

All Bean Bags R Us products are backed by a 12-month warranty that covers manufacturing defects in materials and workmanship under normal residential use.


What’s Covered:

  • Faulty stitching or seams

  • Defective zippers or closures

  • Issues with fabric or material defects


What’s Not Covered:

  • General wear and tear

  • Damage caused by misuse, improper care, or accidents

  • Fading or deterioration due to prolonged outdoor exposure beyond recommended use

  • Commercial use (unless otherwise stated)


How to Make a Claim:

If you believe your product is faulty or not performing as expected:

  1. Contact our customer service team with your order number and photos of the issue

  2. Our team will assess your claim and provide the appropriate solution – whether it's a repair, replacement, or refund


In Summary

Yes – our products come with a 12-month warranty covering manufacturing defects. We stand behind the quality of our bean bags and are here to help if something goes wrong.

Need to start a warranty claim or have questions? Simply contact our team – we’re happy to assist!

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