How does this app work?
We help you find time to focus on your health and wellness through setting goals in the app and then letting it work in the background to log your progress and update your goals dashboard. You are sent nudges that encourage you to spend time hitting these goals.
We believe in the power of positive-reinforcement so we provide visually interesting designs, timely messaging, and rewards to help you stay engaged in crushing your goals!
There are four types of goals, and corresponding data, we use to accomplish this.
Time-based goals and location-based goals: include meditation, spirituality, reading, learning, working out, staying in touch (Social), going to the gym (Fitness) and some customary goals. These are all either tied to how you use apps towards these goals on your mobile device or from GPS data to update your goal. You can choose to use apps, location, or both, we also offer manual logging. Once you've set a time-based or location-based goal we can use the screen time screenshot(iOS) and location visits to log progress toward your goal.
Health Kit-based goals: includes sleep and steps, using data from Google Fit or Apple Health to update your step goals. Sleep data is also gathered through Google Fit and Apple Health, so make sure to properly configure your sleep settings in both apps—Google Fit Sleep and Apple Health Bedtime. Any disturbances detected during your designated sleep window can impact your sleep score.
How do I set (or delete) a goal in BetterYou?
To set a goal, locate the teal plus button in the upper right-hand corner. Click it, and a modal will appear with a list of available goals. You can either select a goal from the list or choose 'Create a Custom Goal' to set a personalized goal. Follow the steps outlined below to complete the process.
Once you’ve selected which goal you want to add, you will have to choose a logging method.
You have the option to select a Time-based goal or a Location-based goal.
Once you’ve added time or location, you can click on ‘Create Goal’.
You will be able to see your new goal on the Goal’s tab.
To delete a goal, follow the steps provided below:
Select the goal you desire to delete.
In the upper right corner, there is a gear icon. Click the icon.
Once you see this settings screen, you can delete this goal by tapping on ‘Delete goal’.
To complete the goal deletion, click the ‘Confirm and Delete’ button.
How do I log my progress?
BetterYou offers both auto-logging and manual logging options to meet you where you are! We can log progress for you based on how you use certain apps, as well as logging for you when you visit important places! We also let you manually log your progress when the other options don't work for you.
BetterYou automatically logs your progress in the background. To view your progress, simply go to the Goals tab in the app, where you’ll find real-time stats for each wellness category. For goals requiring manual logging, select the goal you want to update and enter your progress through the details screen. For most goals, you can log progress by tapping on the specific day you want to record.
Pull down on the screen while in the Goals tab to refresh the app at anytime.
How do I earn Rewards?
BetterYou rewards you for working on your goals and using parts of the app that help you improve! Doing challenges with buddies, checking out your highlights and turnarounds, and more will increase your odds of getting a surprise gift card!
These are awarded randomly to serve as positive reinforcement while using non-monetary motivation strategies as a driver for healthy habit development.
When you earn a reward, you’ll receive a notification. To claim it, open the app and tap on 'Journey' in the navigation bar. This will take you to your Journey Center. From there, click on "Milestones" to claim your reward. Please note that you’ll need to verify your email before claiming your rewards. If you don't see the verification email, be sure to check your Spam folder.
You will receive a digital gift-card email that you can redeem via our Rewards Portal.
You can also potentially earn rewards by participating in Community-wide wellness challenges. Stay tuned for emails and in-app messages to learn about upcoming challenges!
Account-specific Help:
How do I reset my password?
If you forgot your password, click “forgot password?” on the login page and enter your email address to get a link to reset your password.
The reset email comes from help@betteryou.ai
How can I delete my account?
If you’d like to delete your account, click on the "Account" tab in your Profile. Then click on "Delete Account" at the bottom. Please note that deleting your account is permanent.
How do to get Support if I have a question?
You can visit our Help Center if you have any questions about the app.
To report a bug, if the app crashes, or if you are experiencing persisting issues, you can message us using the in-app chat by selecting "Support" in the profile tab. You can also email help@betteryou.ai with a detailed description of the issue you are experiencing.
Please reach out to us directly at help@betteryou.ai with any questions.
