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Who Can Use the AI Review Assistant? User Access Explained for COI Tracking Teams

Learn who has access to the AI Review Assistant in Billy. No special user status or role is required. Access is enabled at the account level for your entire COI tracking team.

Written by Nyasha Gutsa

Do I need a specific user status to access the AI Review Assistant?

No. Access to the AI Review Assistant is not tied to your individual user status, role, or permission level. If the feature is enabled for your organization, every user on your account can use it as part of your COI tracking workflow.

How access works

The AI Review Assistant is turned on at the account level. Once it is enabled for your organization, it becomes available to all users automatically. That includes:

  • Admin users

  • Standard users

  • Read and Request users

There is no per user setting to manage, so you never need to adjust individual permissions to give someone access to AI assisted document review.

Why this matters for COI tracking

Certificate of insurance tracking often involves many people across your team, from compliance approvers to project coordinators who simply need to check vendor status. Because the AI Review Assistant is available to everyone on the account, your whole team benefits from faster, more consistent COI tracking without extra setup or role changes.

What if a user still cannot see the AI Review Assistant?

If someone on your team does not see the AI Review Assistant, it usually means the feature has not yet been enabled for your organization. Reach out to our support team through the chat in the bottom corner of your screen and we will get it turned on for you.

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To learn more about reviewing documents in Billy, see our guide on How to Review Documents.

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