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How and What Billy Reviews: Certificates of Insurance and Endorsements for Your Managed Plan
How and What Billy Reviews: Certificates of Insurance and Endorsements for Your Managed Plan

What is included in your Managed Plan service and how our Compliance Team at Billy reviews Certificates of Insurance for Compliance.

Brittany Page avatar
Written by Brittany Page
Updated over 7 months ago

Insurance is complicated and we understand that. Your team is busy and the last thing they want to handle is the compliance process. That's what we are here for.

Compliance Standards Review Call

During our Compliance Standards Review Call, the Billy Compliance Team works with partners to create specific instructions on certificate of insurance review standards, requirement sets, endorsements, exceptions, and more.

Sometimes vendors upload multiple COIs, current and expired COIs, secondary policies, and many endorsements. Our Compliance Team will review the Acord25 forms and endorsements outlined below to determine the relevance and how they fit within the larger insurance parameters of your company.

Insured Name

We will define how stringent or lenient discrepancy in names will be handled during our Compliance Standards Review Call with you and your team. We are open to partners requesting to broaden the parameters of what should be considered compliant.

Insurer(s) Affording Coverage + NAIC

We will confirm the Insurer(s) Affording Coverage that corresponds with the policy in the INSR LTR column as well as the NAIC number.

Issue Date

We will confirm the issue date corresponds with the date range on the Certificate of Insurance.

Certificate Holder

We will match the Certificate Holder name and address verbatim to your requirements set during our Compliance Standards Review Call unless otherwise instructed.

Commercial General Liability

- Claims Made vs Occurrence

- General Aggregate Limit Applies Per: Policy, Project, Location, Other

- Additional Insured: Named vs Blanket

- Waiver of Subrogation: Named vs Blanket

- Policy Number

- Policy Effective and Expiration Dates

- If limits do not meet requirements can Umbrella Liability be utilized to supplement the existing limits

- Our team will confirm Additional Insured and Waiver of Subrogation through checkboxes on the ACORD 25 form, the coverage detail listed in the Description of Operations, or on an Endorsement

Commercial General Liability Full Form Endorsements Handled
- Additional Insured endorsement(s) including Ongoing & Completed Operations
- Waiver of Subrogation endorsement
- Primary and Non-Contributory endorsement

Commercial Automobile Liability

- Any Auto, Owned Autos Only, Hired Autos Only, Scheduled Autos, and Non-Owned Autos Only.

- Additional Insured: Named vs Blanket

- Waiver of Subrogation: Named vs Blanket

- Policy Number

- Policy Effective and Expiration Dates

- If limits do not meet requirements can Umbrella Liability be utilized to supplement the existing limits.

- Our team will confirm Additional Insured and Waiver of Subrogation through checkboxes on the ACORD 25 form, the coverage detail listed in the Description of Operations, or on an Endorsement

Commercial Automobile Liability Full Form Endorsements Handled
- Additional Insured endorsement
- Waiver of Subrogation endorsement
- Primary and Non-Contributory endorsement

Umbrella Liability

- Claims Made vs Occurrence

- Additional Insured: Named vs Blanket

- Waiver of Subrogation: Named vs Blanket

- Follow Form - we will consider Additional Insured and Waiver of Subrogation requirements met if the underlying policies contain the required provision and we find evidence that the umbrella follows form

- Policy Number

- Policy Effective and Expiration Dates

- Can Umbrella Liability be utilized to supplement existing limits on: Commercial General Liability, Commercial Automobile, Employer’s Liability

- Umbrella Liability endorsements are rarely attached to COIs, so our team will use wording and checkboxes present on the COI to confirm coverage evidence

Worker’s Compensation

- Per-Statute checkbox

- Waiver of Subrogation: Named vs Blanket

- Policy Number

- Policy Effective and Expiration Dates

- Excluded Officers box

- Our team will look at the policy that covers the state the work is being done in if there are multiple policies presented, not the registered address of the primary organization.

- If limits do not meet requirements can Umbrella Liability be utilized to supplement the existing limits

- Our team will confirm Waiver of Subrogation through checkboxes on the ACORD 25 form, the coverage detail listed in the Description of Operations, or on an Endorsement

- Monopolistic States: Oregon, Ohio, North Dakota, Wyoming, and Washington. If we see a vendor was doing work in a monopolistic state, we will not reject

Worker’s Compensation Full Form Endorsements Handled
- Waiver of Subrogation endorsement

- Primary and Non-Contributory endorsement

Miscellaneous Policies

There is a miscellaneous box in the bottom row of a COI where anything can be written in by the insurance broker - from Professional Liability and Pollution to Riggers and Builders Risk. If you require any additional policies we will work to determine these during the Compliance Standards Review Call. Our team will use wording and checkboxes present on the COI to confirm coverage evidence.

Additional Insured

Some of our competitors only provide auditing for Additional Insured on Commercial General Liability policies. We will look for this information on Commercial General Liability, Commercial Auto, and Umbrella policies.

During our Compliance Standards Review Call we will confirm if this information will be captured on checkboxes on the ACORD 25 form, the coverage detail listed in the Description of Operations, or on an Additional Insured Endorsement (Commercial General Liability and Commercial Automobile only).

Waiver of Subrogation

Similar to above, some of our competitors do not get granular with Waivers of Subrogation. We will look for this information on Commercial General Liability, Commercial Auto, Umbrella, and Workers’ Compensation policies.

During our Compliance Standards Review Call we will confirm if this information will be captured on checkboxes on the ACORD 25 form, the coverage detail listed in the Description of Operations, or on a Waiver of Subrogation Endorsement (Commercial General Liability, Commercial Automobile, and Workers’ Compensation only).

Description of Operations

This where we will check for information about Project details, Additional Insureds, Waiver of Subrogation, Primary and Noncontributory, and Notice of Cancellation clauses. We will confirm any specific language or provisions you need for compliance during our Compliance Standards Review Call.

Signature

We will always check to confirm a signature from the broker. If there's no signature, then the COI is not certified. It's as if the COI was never issued. It's important to check the COI signed. Otherwise, we will not consider it valid proof of insurance.

Endorsements

If your company requirements specifically ask for an Additional Insured, Waiver of Subrogation, or Primary and Non-Contributory Endorsement we will collect these and review.

These can be provided on their own Endorsements or be provided as a built-in clause on another Endorsement.

- Policy number matches corresponding policy on Certificate of Insurance

Requirement Groups

If you require vendor specific insurance, we will train your team on how to assign Requirement Groups to them. Our team will review with the parameters set during our Compliance Standards Review Call to capture all necessary items.


Compliance Statuses

Approve
If a submission meets all stated requirements set forth in our Compliance Standards Review Call, it will be marked as Approved and Compliant by our team.

Reject

If a submission does not meet stated requirements, it will be marked as Rejected and Non-Compliant by our team.

Approve Non-Compliant

We will only Approve or Reject submissions based on your stated requirements. We do understand there are often exceptions with vendors. There will be circumstances where a vendor doesn’t meet your requirements but you are ok with approving their submission. Your team will be trained on how to mark these exceptions in Billy and override a rejection to gain compliance.

Waive

We will only Approve or Reject submissions based on your stated requirements. Similar to above, we understand some vendors do not require all policies in order to be deemed Compliant. Your team will be trained on how to waive policies in Billy to advise our team it is not needed to gain compliance. Waiving a policy holds in Billy and the policy will not be requested from your vendor.

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