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Setting up DNS records with your Company Domain
Setting up DNS records with your Company Domain

Bounced emails, DNS setup

Kelsey VanSleen avatar
Written by Kelsey VanSleen
Updated over 5 months ago

Why DNS Records?

Billy's Sender Signature feature connects your company's established inbox to Billy, allowing Billy's server (Postmark) to send emails from your domain so vendors recognize these compliance emails. Sometimes vendor domains will recognize this and think an intruder is trying to take over your company's inbox, resulting in bounced emails that your vendors won't get.

To get ahead of this, we can add DKIM and Return-Path DNS records to your domain. This lets Postmark send emails on your behalf ensuring effective delivery and higher domain reputation.


How to Set this Up?

Instructions on how to set up DNS records are specific to your domain. Please reach out to Billy's Partner Success team to send your domain-specific instructions.

The instructions you receive via email will look like this:


Need More Help?

Check out Postmark's help article on getting set up with common DNS providers.

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