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How to Edit Email Notifications from the Notification Center

Edit New Registration email, Edit Outbid email, Edit Winning Bid email, Edit Buy Now Auction Item Notification, Payment Reminder

Written by Kenny Najem

BirdEase sends email notifications throughout the lifecycle of an event. To edit these email and text notifications navigate to Notification Center and then Email Templates. BirdEase also allows for extensive customization of these notifications, enabling users to tailor email content and sender details to their event’s branding and communication preferences.

Editing an Email Notification

  1. Click the pencil icon on the email you want to edit.

  2. Make the desired changes.

    1. Both the "Subject" and "Message Content" allow for inserting of variables that pertain to that type of notification.

      1. All variables will be replaced when the email is sent from BirdEase with the respective value of the entity.

  3. Click "Update Notification" to save changes.

Once the notification is saved, all future emails will reflect the changes that were made. It is also advisable to test any changes made by sending a preview email to yourself or colleagues to ensure the customization aligns with your expectations.

For security reasons, custom URLs cannot be manually entered into BirdEase emails. However, you can easily direct recipients to your event by using our built-in system variables (such as the Registration Page or Event Homepage tags) or by inserting your downloadable Event QR Code as an image. If you must include an external, non-BirdEase URL, we recommend exporting your contact list and sending the message through your own email client or a third-party service.

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