Adding details of next of kin and emergency contacts is really important as family and friends have such an important role in delivering person-centred care, this can range from decision making to simple reading care plans and care notes.

The gif below will show you how to add these details or you can read below for step by step instructions of how to add any next of kin contact details.

  • Log into your agency hub and go to your client's profile

  • Click 'Key contacts' and 'add info'

  • Once you've populated information about the NoK, they will automatically be added to the care circle section so you can choose to invite them to download the Birdie family app.

What's next?

Did this answer your question?