Please note: The following feature is available as part of Birdie’s Starter, Core, Advanced, Plus, Care Management and Advanced Care Management packages (As well as Care Management & Rostering, Care Management, Rostering & Finance, Premium) Please get in touch if interested in more information on this feature!
You can add important documents and information for your Carer such as:
Onboarding documentation (DBS, identity, etc.)
Skills and training certificates/documentation
Expiry dates for documents
Start by going to the Team tab and then click on the specific Carer. Here, you will find two tabs that allow you to add skills and documents - 'Onboarding' & 'Skills'.
Store important HR documents relating to a Carer onboarding in the Onboarding tab. In there, you can store the following HR information:
Employment start date
National insurance number
Copy of ID
Copy of contract
Role
Bank statement
Adding skills
You can also record skills & certifications in the Skills tab - The full list of available skills can be seen in the article - What skills are available in Birdie?
For more information on skills that require training and skills that require training and competency please see this article - How to match a caregiver's skills to a client's needs.
Please note: The expiration date is mandatory, for skills and training that do not expire please put a date far in the future.
How to add a skill that is not on the list
It is not possible to name or add your own skill, there is a drop-down of skills we have preloaded. If a Carer has a certificate or training that is not on the list, you can select Other on the drop-down menu and upload the certificate or document in the upload file section. You can then add notes to explain what the skill is, this will then appear on the skills list.
Document Management Best Practices
Birdie's strength lies in being your comprehensive care management solution that supports daily operations and keeps your team inspection-ready. To get the most value from Birdie's document management capabilities, follow the steps below:
Upload to Birdie: Current, active documents that require tracking and reminders
Latest insurance certificates
Current supervision records
Up-to-date driving licenses
Active training certificates
Maintain separately: Comprehensive historical records and archived documentation
Complete carer employment files in structured cloud systems (OneDrive, Google Drive)
Historical supervision records and training archives
Past versions of expired documents
Why this approach works:
- Birdie: Generates timely reminders for document renewals and expiry dates
- Your cloud filing system: Provides comprehensive historical records for regulatory requests
- Together: They ensure you're always compliant and inspection-ready with both current operational data and complete historical documentation