Welcome! We know your team may have questions about the upcoming switch to Birdie.
To support you in addressing these as they come up, and to ensure your team feel confident in what’s to come, Birdie has pulled together a helpful change management guide.
Read on to learn where and how to get started!
What's included in Birdie's change management guide
Internal email templates to communicate with your teams
External email templates to communicate with Care Recipients and their families
Overview pdfs to educate and build excitement about Birdie, including for:
Consent forms for Care Recipients to consent to share information
A FAQ cheat sheet to address commonly asked questions
Change management checklist, outlining key steps to take and what materials to use and when
How to communicate Birdie to internal teams
We want each and every member of your team to feel excited about what’s to come with Birdie and how it will add value to their day-to-day.
We’ve created materials for each of your teams - from finance managers to care coordinators and care professionals. Each PDF includes an overview of who and what is Birdie, what value it will unlock for them, case studies and a snapshot of key features they’ll leverage.
We've also included helpful email templates.
How to communicate Birdie to Care Recipients and their families
It's important that Care Recipients are made aware of your new technology partner and how Birdie will support you to deliver their care.
We’ve created materials to introduce Birdie to those under your service, including a PDF and email template. We've created the same for their loved ones, as we know they often have a huge part to play.
How to answer commonly asked questions
As with any big change, there are lots of initial questions that may need answering - from your internal teams to care recipients and their loved ones.
To support you in answering these, Birdie has pulled together a cheat sheet of common FAQs.
What's the best order to do this all in
Wondering where to start with all of this? See the suggested change management path below:
We can’t wait for your team to meet us! Let’s do this - together!