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Missing coins
Missing coins
Nicky avatar
Written by Nicky
Updated over a week ago

Important: Tasks and offerwalls are operated by our partners: Fyber, Tapjoy, Adgem, ironSource, etc. They are responsible for crediting coins.

We cannot control that process. However, we want you to get all the coins you've earned, so we made instructions to help you.

95% of coins are credited immediately; the other 5% may take 24 and sometimes even up to 48 hours. It is a complicated process, and it does not happen instantly.

If you haven't received the coins, most likely, you'll have to wait until the partner processes an accrual. If 24 hours have passed and the coins have not yet been credited to the balance, you need to submit a request to the partners' support.

Choose the offerwall with which the problem occurred and read the instructions:

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