We are pleased to let you know that we have fully automated the process of submitting and reviewing requests. You can now submit requests and track their status without assistance from our operators! 🤩
How do you do it? It’s simple 🙂
1. After you make a transfer using the provided payment details, a timer will appear while your payment is being verified.
2. Once the payment period has expired, click the file upload area and attach your payment receipt or confirmation for verification.
3. If you uploaded a valid payment receipt, a request will be created automatically, and you’ll be able to track its status below. 👇🙂
4. Request status: “Processing”
Your request has been received by the payment system for processing. If all the details are correct, the funds will be credited once verification is complete.
5. Once the payment has been successfully verified, the deposit status will change to “Successful” and the funds will appear in your account balance. 🤩
How can I check the verification status?
Depending on the issue and how your request is being reviewed, the verification status shown on the page will change, as in the examples below 🙂👇
If we need any additional information, screenshots, videos, or statements, we’ll request them directly on the website 🔔
🔍Check your notifications carefully. They explain in detail what we need or what the current payment verification decision is. 🙂
💡 Tip
We’ve prepared a helpful article for you:
If you have any questions or need additional information, please feel free to contact our support team.
We’re always happy to help!