Unpairing the Default Lender
Lenders can be unpaired on a specific listing by selecting their information on the top right (near the address) on the Listing Setup screen.
Keep in mind:
Unpairing the lender will result our Enhanced Features getting disabled – see below for how to add your preferred lender to keep those enhanced features)
For agents on participating team/office plans we also allow unpairing the lender while keeping all other features (including the enhanced features above). You can see if your office has a plan in the profile screen 👤 on your account and searching in the "Team Admin" field
Unpairing a Preferred Lender
If you've paired with a specific lender (ex: your preferred lender) but want to unpair them, here's how:
1. Go the "My Paired Lender" menu in Curb Hero or in our mobile applications
2. Select the "more" icon (it looks like this ⋮ ) next to the lender's information
3. Select the "unpair" option
What Features Can I Still Use When Unpaired from a Lender?
All of our core Open House Sign-in features can still be used for free even when unpaired from a lender - that includes:
Branded digital Open House Sign-in that works on iOS, Android, and web browsers on all devices
Unlimited usage so no cap on the number of listings or leads you can add
Customizable questions and text follow up
Direct CRM integrations and over 5000+ app integrations via Zapier
Offline functionality
Other Open House Apps charge agents at least $20/month for these features. With Curb Hero these features can be used 100% for free and without any lender involvement.
Adding a new Preferred Lender
If you'd like to add a new preferred lender (and keep using our enhanced features) you can invite them right inside our app by going to "My Paired Lender" (it's in our main menu ☰) OR invite them by using this form