Skip to main content
All CollectionsCharging your Electric Car with Bluedot
What to do if your charging session stops prematurely?
What to do if your charging session stops prematurely?
Updated over 3 months ago

If your charging session stops prematurely, try the following steps:

  1. Unplug from the Charging Station: Follow any steps required by your vehicle to safely disconnect from the station.

  2. Plug Back In: Reconnect to the same charging station or try a different one.

  3. Restart Charging: Open the Presto app, select the station you're plugged into, and swipe to start charging.

Please note: A charging session may end prematurely due to charger-specific time limits or if your vehicle's charge limit has been reached.

Did this answer your question?