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Adding a Credit Card to an Order

How to manually add a new credit card as a payment method to a customer's order.

Updated over 6 months ago

This article will show you how to easily add new credit card information to an order.

If the customer has not entered a credit card in their customer portal and you don't have their credit card information, you can send them an invoice for them to pay securely online or you can request a credit card from the customer.

  • From the Dashboard, navigate to the left-hand menu and select Orders. Locate the specific order where you need to add a credit card

  • Click on the order to open its details, then scroll down to the Payment section.

  • In the Payment section, click on Enter Payment to proceed.

  • Click on Add Card.

  • On the next screen, enter the required card details:

    • Card Number

    • Expiration Month and Year

    • CVV Code

    • First Name

    • Last Name

    • Billing Zip Code

All fields are required to process the payment.

After entering the card information, click Save.

The credit card information is now securely added to the customer’s account and can be used for the current order and future orders.

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