For questions about your office's monthly or annual subscription fee, invoices, or billing details, please email support@bola.ai.
When you reach out, please include:
Your office name
Your role at the practice (e.g., Office Manager, Owner, Provider)
What you need (e.g., "current monthly fee," "annual subscription amount," "copy of last invoice," "billing contact update")
Our support team typically responds within 24 to 48 hours.
Where your subscription fee comes from
Your office's subscription fee (whether billed monthly or annually) is set by the Order Form you signed when you joined Bola. The amount and billing cadence listed there are what you pay.
Per our Subscription Terms and Conditions, pricing can increase annually with 60 days notice.