In order to operate Book Creator we currently use the following third party service providers. Prior to engaging any third party service provider, we perform due diligence to evaluate their privacy, security and confidentiality practices. We do not engage a third party unless our quality standards are met. Our third parties are all subject to contract terms that enforce compliance with our privacy policy and applicable data protection laws.

Together with iKeepSafe.org we have vetted this third party to ensure they are fully compliant for use in an educational context and with children under the age of 13.

Description of Processing: Storage and processing of user information, book data and book assets (text, image, video, audio etc).

Terms of Service: cloud.google.com/terms

Processing Location: USA

Address / Contact Details: Google Ireland Limited, 70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland

Registered Company Number: 512080

Description of Processing: Payment processing for individual subscribers (no school or district customer data is shared).

Terms of Service: stripe.com/gb/privacy

Processing Location: USA

Address / Contact Details: Stripe Payments Europe Limited, The One Building, Lower Grand Canal St, Dublin 2, Ireland

Registered Company Number: 513174

Description of Processing: Customer support for teacher accounts.

Terms of Service: intercom.com/legal/terms-and-policies

Processing Location: USA

Address / Contact Details: Intercom R&D Unlimited Company, 2nd Floor, Stephen Court, 18-21 St. Stephen's Green, Dublin 2, Ireland

Registered Company Number: 538158

Description of Processing: Customer relationship management for teacher accounts.

Terms of Service: legal.hubspot.com

Processing Location: USA

Address / Contact Details: HubSpot Ireland Limited, HubSpot House, One Sir John Rogerson's Quay, Dublin 2, Ireland

Registered Company Number: 515723

Description of Processing: Invoicing for paid customers.

Terms of Service: www.xero.com/uk/about/legal

Processing Location: USA

Address / Contact Details: Xero (UK) Limited, Bank House, 171 Midsummer Boulevard, Milton Keynes, MK9 1EB, UK

Registered Company Number: 06071722

Description of Processing: Internal Book Creator team communication including handling support cases.

Terms of Service: slack.com/intl/en-gb/legal

Processing Location: USA

Address / Contact Details: Slack Technologies Limited, 4th Floor, One Park Place, Hatch Street Upper, Dublin 2, Ireland

Registered Company Number: 558379

Description of Processing: Hosting for bookcreator.com marketing site. Processing of data entered into forms on bookcreator.com; no data from app.bookcreator.com is processed.

Terms of Service: wpengine.com/legal/terms-of-service

Processing Location: USA

Address / Contact Details: WPEngine, Inc., 504 Lavaca St., Ste. 1000, Austin, Texas 78701, USA

Registered Company Number: 5009150 (Delaware corporation)

Description of Processing: Internal Book Creator team spreadsheets, documents and team collaboration.

Terms of Service: policies.google.com/terms

Processing Location: USA

Address / Contact Details: Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA

Registered Company Number: 3582691 (Delaware corporation)

Description of Processing: Email notifications from app.bookcreator.com and bookcreator.com.

Terms of Service: https://www.mailgun.com/legal/terms

Processing Location: USA

Address / Contact Details: Mailgun, Inc., 12 E Pecan St, #1135 San Antonio, TX, 78205, USA

Registered Company Number: 4775669 (Delaware corporation)

Description of Processing: Meeting recording, transcripts and action items, including external meetings.

Terms of Service: https://www.zoominfo.com/legal/ltc

Processing Location: USA

Address / Contact Details: ZoomInfo UK Ltd., 280 Bishopsgate, London, United Kingdom, EC2M 4RB, United Kingdom

Registered Company Number: 13610618

A separate account with the provider is required for the usage of these third parties. No personal information is sent from Book Creator services but the user will have to give the service provider personal information directly in order to use the features enabled by these apps. Users will be asked to review the terms of service for these services directly as part of signing up.

Description of Processing: Search and embed Bitmoji avatars when Bitmoji app is enabled.

Terms of Service: https://snap.com/terms

Address / Contact Details: Snap, Inc., 3000 31st Street, Santa Monica, California 90405

Registered Company Number: 5159776

Description of Processing: Embed Canva designs into Book Creator when Canva app is enabled.

Terms of Service: https://www.canva.com/policies/

Address / Contact Details: Canva US, Inc., 200 E 6th Street, Austin, TX, USA 78701

Registered Company Number: 6152753 (Delaware corporation)

Description of Processing: Use Adobe Express to generate images with an AI.

Terms of Service: https://www.adobe.com/legal/terms.html

Address / Contact Details: Adobe Inc., 345 Park Avenue, San Jose, California, 95110-2704, USA

Registered Company Number: 2748129 (Delaware corporation)

No personal data is sent to these third parties and where possible requests are proxied through the Book Creator network to anonymise by stripping IP addresses, cookies etc.

Description of Processing: Search and embed icons.

Terms of Service: https://thenounproject.com/legal/

Address / Contact Details: Noun Project, Inc., 8800 Venice Blvd., Los Angeles, CA 90034

Registered Company Number: 5150116 (Delaware corporation)

Description of Processing: Check for frequently used or compromised passwords.

Terms of Service: https://haveibeenpwned.com/API/v3

Address / Contact Details: Superlative Enterprises Pty Ltd, Surfers Paradise, Queensland, Australia

Registered Company Number: ACN 085 442 020 / ABN 62 085 442 020

Description of Processing: Image search.

Terms of Service: https://pixabay.com/service/terms/

Address / Contact Details: Pixabay GmbH, c/o Lacore Rechtsanwälte LLP, Berliner Freiheit 2, 10785 Berlin, Germany

Registered Company Number: HRB 201539 B

Description of Processing: Search and embed 3D models.

Terms of Service: https://sketchfab.com/terms

Address / Contact Details: Sketchfab, Inc., 440 9th Ave, Suite 1700,New York, NY 10001

Registered Company Number: 5296011 (Delaware corporation)

Description of Processing: Search and embed animated GIFs.

Terms of Service: https://support.giphy.com/hc/en-us/articles/360020027752-GIPHY-Terms-of-Service

Address / Contact Details: Giphy, Inc., 416 W. 13th Street, Suite 207, New York, NY 10014

Registered Company Number: 5284947 (Delaware corporation)

Description of Processing: Customer experience analysis

Terms of Service: https://www.fullstory.com/legal/privacy-policy/

Address / Contact Details: 1745 Peachtree St NW, Ste N, Atlanta, GA 30309

Registered Company Number: 5125369

The current version (this page) is v3. Previous versions can be found here: https://intercom.help/bookcreator/en/articles/11384309-3rd-party-service-providers-archived